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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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September 20, 2018

Hilside honda is not a secure. First time I think it’s a good service centre. But it’s not. It’s a lots of think. Service it’s bad. 2 weeks my car will be there. But no body tack ca More

by MASEKULI936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

September 19, 2018

Needs improvement Only 2 dealerships in my area. Hillside and Paragon. Hillside the better of the 2 evils. I have always gone to Hillside. I bought my CR-V brand ne More

by CARSONCITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzanne call center rep
Sep 20, 2018 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Henry was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

September 19, 2018

A/C condenser on Back Order Morning, My A/C condenser is not working and in need of a replacement. My dealer informed me it was on back order, no date when part would come in. More

by LOUIS.DELCASTILLO
Recommend Dealer
Yes
Employees Worked With
Darryl Jones, Samira Khatun, Ismail Chowdhury
Sep 19, 2018 -

Hillside Honda responded

Hello. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103.

September 19, 2018

Service The service was fast and efficient. Henry was great, explained what was done and what additional service was required. The person that worked on my v More

by EBURROUGHS12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

September 17, 2018

If I could give a zero stars I would 10:30 appointment did not leave there till 2 every time I take my car for service it’s the same thing what’s the point of having an appointment time i More

by RYANBAIJNAUTH89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammed Chowdhury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

September 17, 2018

Customer service Getting through the Service Center by telephone to make an appointment should be improved. However, I would still recommend it as I get professional, More

by CVic16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Sep 17, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

September 17, 2018

Great service From intake to payment, all service received was profession and awesome. All service and costs were explained to me in advance and again at pickup. More

by lash5770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Sep 17, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Joseph was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

September 16, 2018

Quick Service I am glad I didn't have to wait too long to be seen. The service advisor kept me up to date on the progress. The mechanic found brake problems with t More

by DIONNE1TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Fereida
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Hillside Honda responded

Hi Dionne ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that both Mohamed, Joel were able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

September 15, 2018

Job well done No one beats Hillside Honda’s knowledge of their cars and suv’s. Most repair shops fall short Of knowledge on Honda’s vehicles and can’t do the job More

by JR3GERARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

September 14, 2018

Quick and very professional. Quick and professional. Courteous. And the waiting area and restroom very clean. Joseph got me out of there in record time. He valued my time as much More

by CAT2oddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Sep 14, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

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