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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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October 18, 2018

Go there’s if you want to hear everything but the truth Horrible service . My car has 43k mls.transmission went bad . So it was covered under warranty . Apperantly I was paying for the “wrong extended warra More

by RE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not going to call anyone out. Everyone’s responsible
Oct 18, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103 Thank You

October 18, 2018

HILLSIDE HONDA SERVICE IS DISGUSTING My car is 2018 CRV my car only 16279 miles and I am going service center because some dashboard signs. First they took three days to find out what the More

by HAQUE.ANAMOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kazi S Kamal, yahsink macoon
Oct 18, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

October 18, 2018

Very bad service I been there twice two weeks in a roll l waste 5 days to fix my car but l still have a same problem. They did not fixed my car well .l waste my time More

by MPRUPINDER0806
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103 Thank You

October 17, 2018

Always excellent service!!!! Hillside Honda’s service department has always been exceptional. I own a 1985 Prelude that is still running as well as ever due to their knowledge and More

by carole blum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Anderson, Tony
Oct 18, 2018 -

Hillside Honda responded

Hi There Carole! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

October 15, 2018

Service & Inspection The experience was good until I left, I realized my air valve cover was missing and my air pressure sign came on. I was too far away to turn back and More

by NATTYBEE83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Jones, Ismail Chowdhury, Jonathan Salom, Anibal Hugo
Oct 15, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and that we were able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

October 15, 2018

Poor and Deceptive Customer Service The website shows a deal for oil change at $39.95. But I was charged at a higher price. I showed them the coupon and they said they could not do anyth More

by TOMNHZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not want to mention any name
Oct 15, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ex. 1103. Thank You

October 15, 2018

Great Service Experience I gave the rating I did because the service was excellent. They answered my questions and they were fast, efficient, polite and very knowledgeable abo More

by DIANE10377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Oct 15, 2018 -

Hillside Honda responded

Hi Diane! Thank you so much for taking the time to provide such awesome feedback regarding your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Darryl was able to assist you with fulfilling your car buying needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

October 15, 2018

Best Service Center ever I hate doing service on my car specially hate taking time off my busy day to do it. At Hillside Honda they took my car handled everything smooth and g More

by Oliver H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2018 -

Hillside Honda responded

Thank you Oliver for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

October 15, 2018

Super Helpful First car purchase and I could’nt be happier. Michelle and Blake treated us like we were family! They were super patient and explained everything thor More

by Paolajane05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Allman
Oct 15, 2018 -

Hillside Honda responded

Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. Congratulations on your new Honda! It brings us such joy to hear that Michelle and Blake were able to assist you with your car buying needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

October 13, 2018

Visit to hillside honda Hillside Honda is the best place to maintain your car. They are quite knowledgeable and do not recommend services you do not need. Henry Peterson is More

by PANAMACITYONLINE78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

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