Hillside Honda - Service Center

Slow Service I booked an online reservation for an oil change and tire rotation on Friday at 7:00am and then find out upon arrival that it was at the dealership an I booked an online reservation for an oil change and tire rotation on Friday at 7:00am and then find out upon arrival that it was at the dealership and not their express service like my prior visit (I was told later that I was supposed to put this in the comments field when I was booking although that wasn't apparent). Even though I was the third car on the line it took 2.5 hours for the oil change and tire rotation! Thanks for making me late for work. More

Perfect hospitality from this Service Center I received a warm greeting, every comfort for seating and refreshment, conversation with my sales manager and sales person, and - in the middle of my I received a warm greeting, every comfort for seating and refreshment, conversation with my sales manager and sales person, and - in the middle of my business day - I did not even mind the interruption. Shareef Hart and Michelle Sanchez keep a customer loyal!!!! I was there for my NYS Inspection. More

Very bad service I been there twice two weeks in a roll l waste 5 days to fix my car but l still have a same problem. They did not fixed my car well .l waste my time I been there twice two weeks in a roll l waste 5 days to fix my car but l still have a same problem. They did not fixed my car well .l waste my time and money .is very disappointed.. More

Go there’s if you want to hear everything but the truth Horrible service . My car has 43k mls.transmission went bad . So it was covered under warranty . Apperantly I was paying for the “wrong extended warra Horrible service . My car has 43k mls.transmission went bad . So it was covered under warranty . Apperantly I was paying for the “wrong extended warranty” aswell. The 2nd day I received a call where the mechanic stated my transmission is bad but Honda is going to replace it without a cost which is great . And he stated he’s going to wait for them to send the transmission which shouldn’t be long . Fast forward 1 week and half later still “waiting” for the transmission and the mechanic was upset that I followed up with him couple times . I had to get in touch with Honda and finally things started moving . Honda doesn’t want to reimburse me for the use of a rental car because apperantly “it’s not their fault”. Hillside Honda doesn’t want to refund me for the wrong coverage that they put on my plan even though Honda said I should be getting a full refund from dealership . I m asking everyone I know that is looking to buy a car NEVER GO TO HILLSIDE HONDA unless you looking to get ripped off . I m originally from that neighborhood so they just lost a bulk of their future clientele Rest is on you if you the reader want to still try your luck More

HILLSIDE HONDA SERVICE IS DISGUSTING My car is 2018 CRV my car only 16279 miles and I am going service center because some dashboard signs. First they took three days to find out what the My car is 2018 CRV my car only 16279 miles and I am going service center because some dashboard signs. First they took three days to find out what the problem. And then they fixed two days and changed me 2040.00 dollars. When I start my car 10 minutes later all signs are showing again dashboard. I’m going to talk to service center manager he said leave the car we’re looking again. This is my working car. My question what they’re doing last five days. They do nothing only take my 2040.00 dollars. Just hate this stupid service. More

Always excellent service!!!! Hillside Honda’s service department has always been exceptional. I own a 1985 Prelude that is still running as well as ever due to their knowledge and Hillside Honda’s service department has always been exceptional. I own a 1985 Prelude that is still running as well as ever due to their knowledge and professionalism led by their wonderful manager Dave Anderson. They are courteous and take pride in their work. Hats off to jobs always well done! More

Super Helpful First car purchase and I could’nt be happier. Michelle and Blake treated us like we were family! They were super patient and explained everything thor First car purchase and I could’nt be happier. Michelle and Blake treated us like we were family! They were super patient and explained everything thoroughly. More

Best Service Center ever I hate doing service on my car specially hate taking time off my busy day to do it. At Hillside Honda they took my car handled everything smooth and g I hate doing service on my car specially hate taking time off my busy day to do it. At Hillside Honda they took my car handled everything smooth and got out of there in a hurry. More

Poor and Deceptive Customer Service The website shows a deal for oil change at $39.95. But I was charged at a higher price. I showed them the coupon and they said they could not do anyth The website shows a deal for oil change at $39.95. But I was charged at a higher price. I showed them the coupon and they said they could not do anything because I was already charged. This is simply a deceptive way of handling customers. I would not recommend this facility to my friends and family. Thank you More

Great Service Experience I gave the rating I did because the service was excellent. They answered my questions and they were fast, efficient, polite and very knowledgeable abo I gave the rating I did because the service was excellent. They answered my questions and they were fast, efficient, polite and very knowledgeable about my car. More