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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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October 30, 2018

Happy Customer I am always happy with the service I receive from Hillside Honda. The whole team is great, but Henry stands out the most. Thanks for always having g More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

October 30, 2018

Thorough, trustworthy and friendly The Hillside Honda service center and Henry Petersen (and also Joe Patanio on previous service visits) are competent and thorough , and most important More

by MJOVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Henry was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

October 29, 2018

Perfect Above all I enjoyed my stay and job did for me was good. The car is in good condition. In future may they to serve with tea. More

by JAKINLOSOTU2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Quiah
4.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Patanio, Tony Mejia, Edwin Luzon, Kazi Kamal
Oct 29, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

October 29, 2018

Action They are very friendly & sincere of their responsibility. Also they gave me a good suggestions about pricing quality overall I can say they are really More

by ANAMULHAQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Chowdhury
Oct 31, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

October 29, 2018

Satisfied overall with service Very helpful and polite service staff keep up the good work. Just wish I had received my car sooner, but I understand do to the demand of service. More

by Moi0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry and Mike from service.
Oct 29, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and both Henry, Mike were able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

October 29, 2018

Unprofessional service and employees The attitude is horrible, the service sucks The worse place to bring your car, trading in my car to a different company no more HONDA More

by BALLIERAJH94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees that worked Saturday 10/27
Oct 29, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

October 29, 2018

Very Satisfied I went in for my first service with Hillside the gentleman that attended to be was very thorough and friendly and he knew his stuff. Thanks again More

by Tammy31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennison Adams, Darryl Jones
Oct 29, 2018 -

Hillside Honda responded

Hi Tammy ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that we were able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

October 28, 2018

Not a good experience I brought the car in to find out why it was drifting to the left and wobbling of tire. It was suggested to change the front tires,balance and wheel al More

by BEVANN139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Hillside Honda responded

Hello. I am sorry to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103.

October 26, 2018

Worst experience ever Got my car back after 5 days, no real explanation was given. Found my hubcap in the backseat. Mike in service dept sucks. Doesn't know how to explain More

by halfpint2828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept. One manager & Mike (he's in training) my advice, fire him now
Oct 26, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

October 26, 2018

Great and fast service Great service Team, very reliable, experience and friendly personal, I would go again, for me was very convenient beacuse I went in the morning and pi More

by FERNANDOFLORES1799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Oct 26, 2018 -

Hillside Honda responded

Hi There Fernando! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

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