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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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December 04, 2018

Henry and the crew were very courteous and efficient. Courtesy and efficiency make for a pleasant experience. Henry and the people who took care of my recall worked quickly and pleasantly to have my car More

by BELLA711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

December 03, 2018

peace of mind I came in with a problem with my brakes & realized There was another issue too. They fixed it in a timely manor & now I have peace of mind driving. More

by IMH730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Dec 03, 2018 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Joseph was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

December 01, 2018

Hot coffee Great place for car service. Transparent and customer friendly. Timely support and always a cup of coffee while you wait. Fair prices and always read More

by SGUASTAFERRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Dec 02, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

November 30, 2018

change of Drive Belt and some dashboard lighting issues. As usual, I am the beneficiary of excellent customer service from the Staff at Hillside Honda, particularly Joseph Patanio, who I think is just THE BE More

by REVIDAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young lady who accepts payments., Joseph Patanio
Nov 30, 2018 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Joseph was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

Dec 01, 2018 -

REVIDAL responded

Unfortunately, I am not on FaceBook, nor do I wish to be, so I will have to depend on other sources to keep up with coupons and/or car deals/offers. Thank you. Raquel E. Vidal Richmond Hill, NY

November 30, 2018

air bag recall first day they did the job and screw up the second day when went back for the fix they call me after more then 1 hour of waiting to let me know that More

by WPOSTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Dec 02, 2018 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

November 29, 2018

Great service Very friendly and wanting to help. JOSEPH was great! Thank you for caring about our needs and doing your best to accommodate. Do you experience was v More

by mh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Nov 29, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

November 29, 2018

Broken my car glass Hi, my name is Humayun Kabir. My car is a Honda Pilot. I put my car in service for the last two days and they broke my front glass. I didn't go to wor More

by hkabir71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Nov 30, 2018 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

November 28, 2018

service center and the service center staff the waiting area do not have enough space for the customers some of us have to be standing around while waiting to be attended to. More

by ALTONDUNKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service adviser YAHSINK MACOON
Nov 28, 2018 -

Hillside Honda responded

Hi Alton ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that we were able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

November 27, 2018

Well-run- center I was happy to use their services yesterday for a recall on air bags. Customers moved in and out smoothly + car was finished when promised. More

by NGOLD97940
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 28, 2018 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

November 27, 2018

The receptionist Some of the receptionist don't know anything about customer service, the only reason I gave a 3 star, because the staff at the service center made it More

by NIGELNSWR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Luzon
Nov 28, 2018 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

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