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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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January 14, 2019

Waste Money My Oil Was New and Not needed to be changed My oil was new and not needed to be changed and for the service and other things I paid over 400 US and that is too much. I will look for better deals More

by MRCHICKRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
His name isnt listed here.
Jan 14, 2019 -

Hillside Honda responded

Hello. I am sorry to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103.

January 11, 2019

I waited and waited Had an appointment for early in the day at 10am, didn’t get my vehicle till 5pm. I was in there for a software update recall, rotation of tires and ny More

by OYNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jan 13, 2019 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

January 11, 2019

Horrible experiance I brought my 2019 Honda Accord and pick up at Dec 22, 2018 6pm at night. The can looks beautiful, I drove home safe and smooth. But, when I used it ne More

by AIRLETTER2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Jin, Sales Manager, Philip Jean Remy, Mike Macoon, Saint, Stephanie Mejia
Jan 11, 2019 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

January 11, 2019

Good shop The service was professional and timely. Honest. Very happy. Had the car four years and never had an issue. Highly recommend Right off the Van Wy More

by NYC0L46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (Service Desk), Joseph Patanio
Jan 11, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that both Joseph, Mike were able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

January 09, 2019

The driver window is stuck open Hi I’m mohammed I happy to service my window working really good and /....Henry is really good gays and awesome 😀😀😀 Henry talk is very nice and go More

by AMIN.NYDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Henry was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

January 09, 2019

It was extremely awesome The service advisor ( Mike Dookharan) was very helpful and professional. He was clear and explained everything to me so I was able to understand the i More

by JESSICA.JOHNSON1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookharan
Jan 09, 2019 -

Hillside Honda responded

Thank you Jessica for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

January 09, 2019

Very Good Service. The problem with my battery was diagnosed, warranty ascertained, part installed and the car released to me just as Mike promised. All was pleasantly a More

by georgelcoll
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookharan
Jan 09, 2019 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Mike was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

January 09, 2019

Service I Came in for recall and oil change, the only issue is that I waited over 2 hours for them to finish the work on vehicle More

by VISHALN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 10, 2019 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

January 08, 2019

Horrible horrible service center Didn’t repair my car after keeping it for 9.5 hrs. Didn’t even attempted to fix it because the tech assigned was busy. More

by SAMLALROGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jan 09, 2019 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

January 07, 2019

Great service Everything was great as usual! The only thing I would love to have is a text confirmation/ reminder before the appointment. It would be very useful More

by ADRIA18932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names
Jan 07, 2019 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

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