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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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January 31, 2019

Inquire a trade in I went in to inquire of a possible trade in...I ended up with a brand new car. I test drove the Honda CRV 2019.. which was bigger than my HRV Honda... More

by MZZMSP12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennison Adams
Jan 31, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Mohamed was able to assist you with fulfilling your car buying needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

January 31, 2019

Great service I was very please with the service representative at the service desk, for his courteous and polite expedition of his duties as I visited the dealersh More

by JEWANGOSEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE
Jan 31, 2019 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

January 30, 2019

A great experience from beginning to end The service center was very accommodating even when I didn't have an appointment. Further interaction with sales was just phenomenal. Everyone was cur More

by REDBOW7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima, Tom
Jan 30, 2019 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

January 30, 2019

Awesome It is a great place to do your service and the people are very nice. They answer all of your questions. Henry perterson is awesome!!! More

by NOAHJAY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Hillside Honda responded

Hi There Noah! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

January 30, 2019

Mike dookharan service advisor his very excellent wish Honda have another mike like mike dookharan . I thanks him for patient with my problems n results it ... good job mike More

by JOLENEJEABOIN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareef Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike dookharan
Jan 30, 2019 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and both Shareef, Mike were able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

January 30, 2019

Efficient Service Brought my car in for a recall notice. Dropped my car off and was told it might take an hour for the work to be done. Within 25mins my name was being More

by OAC18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Jan 30, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Joseph was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

January 30, 2019

Long waits, coupons almost never work Put on hold on the phone for at least 10 minutes no matter time of call. Operator is impatient. Coupons posted online never work and employees won’t s More

by QLIANG214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Jan 30, 2019 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

January 29, 2019

Best Honda dealer in town I showed up on the wrong date and the guys did not turn me away. They were able to squeeze me in their busy schedule, which was huge for me. The staff More

by CRLNMERCED
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Jan 30, 2019 -

Hillside Honda responded

Hello,Congratulations on your new Honda! We are grateful to hear that you were happy with your experience at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 and Darryl was helpful with assisting you during the car buying process. We thank you for choosing Hillside Honda and don't forget to check our Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

January 29, 2019

Excellent customer services I did not have an appt but they were able to replace my batteries the same day. I appreciate their diligence and the high level of service provided. More

by KIRBYYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo , Joseph Patanio
Jan 30, 2019 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

January 29, 2019

I spent 5 hours for a job of half an hour I went there on the assumption that they will call me, as they did with the other clients. Time went on and nothing happened. After 4 long hours I ask More

by safandina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Mejia
Jan 30, 2019 -

Hillside Honda responded

Hello. I am sorry to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103.

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