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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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February 07, 2019

Awful Irresponsible service from service department. Twice I went there for solution of my car’s electric problem they were unable to find the root cause o More

by FRANKYKANDY0507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ismail Chowdhury
Feb 08, 2019 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

February 07, 2019

Excellent customer service Everyone is lovely to deal with at Hillside Honda. From pulling into the driveway to check out, everyone is professional and kind. Just two suggestion More

by fabyboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Henry in the service department
Feb 07, 2019 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and both Michael,Henry were able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

February 06, 2019

Car service Every time I have gotten my car serviced I have dealt with nothing but professionals. What made this time difference is I got a coupon for free car wa More

by RLWHITE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike M
Feb 06, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in our service department. We are so happy to hear that Mike was able to assist you with fulfilling your vehicle needs. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

February 06, 2019

GREAT Service The Hillside Honda Service is GREAT. They are excellent at all they do! I highly recommend them! They are extremely professional and experienced. W More

by Gc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Anderson
Feb 06, 2019 -

Hillside Honda responded

Thank you for such a superb review! We are so grateful that you chose us for your vehicle needs and it brings us such joy to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook and Twitter pages for exclusive offers you won’t want to miss!

February 06, 2019

Went back to fix a recall The custumer service over the phone neets work,they put you on hold to many times and for a long period of time,the girls and not that frienly over th More

by HANSYVALDEZ9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Quiah
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Jones, Samira Khatun, Stephanie Mejia, Edwin Luzon, Anibal Hugo
Feb 07, 2019 -

Hillside Honda responded

I am deeply saddened to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue. Please contact us at your earliest convenience - 718-657-7810 ext. 1103. Thank You

February 06, 2019

Very expensive They wanted 130 just to tell me why my check engine light was on.. Also I got an oil change and no windshield wiper fluid.. More

by Myhonda456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are so sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

February 05, 2019

Complete maintenance was quick and effecient. I found the customer service specialist to be much more professional and genuinely nicer. This is an improvement from previous times. Unfortunately More

by MAPOLYCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lena
Feb 05, 2019 -

Hillside Honda responded

Hi There! We are so please to hear that you had a pleasant experience with us here at Hillside Honda. Maintaining your vehicle is very important as it helps to ensure its safety and dependability. We thank you for trusting in us and look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook and Twitter pages for exclusive offers and updates from Hillside Honda!

February 04, 2019

Good service The service was good but there were not adequate sitting arrangements. Over 50% of customers were standing for over 2 hours waiting for their device t More

by FALIAJMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Hillside Honda responded

Hello. I am sorry to hear that you feel you did not have a positive experience with us. We would like to address this matter and hopefully resolve this issue in a timely fashion. Please give us a call at your earliest convenience - 718-657-7810 ext. 1103.

February 04, 2019

Fast servic as always I like hillside honda people, i seen henry peterson, bery nice gentleman, he was nice person. I got oil change within 1;15 minutes on saturday, they w More

by NMANGI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Hillside Honda responded

Thank you so much for taking the time to let us know how we are doing! Your input is a vital role in helping make sure our service department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Henry was able to assist you with your service needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook and Twitter pages for exclusive savings and coupons.

February 01, 2019

Customer service Michelle was very helpful working with me to get what I wanted this is our 3rd lease with Hillside Honda I would recommend anyone to shop at Hillside More

by SHANTADURJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2019 -

Hillside Honda responded

Greetings and Congrats on your new Honda! We are delighted to hear about your great experience at our dealership located at 139-07 Hillside Ave, Jamaica, NY 11435 and Michelle was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons!!

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