2,142 Reviews of Hillside Honda - Service Center
Glue dropped to my dashboard top I was there for annual inspection, the phone holder blocked the access to the sticker. When I got the car, the holder was broke. Which is understandab I was there for annual inspection, the phone holder blocked the access to the sticker. When I got the car, the holder was broke. Which is understandable, it’s part of my fault also, I supposed take it off before I drop the car. But I guess whoever did the job tried to fix it by glue them together, but he put too much glue. The holder is still broken and also the glue dropped to my dashboard top. right now my dashboard top has two messy glue dots. I don’t care about the phone holder, but the two messy glue spots make me itch. More
Brought my car in for recall purposes Joseph handled everyt The service was great. I brought my car for software update due to recall. Service was great no complaints. Joseph was very polite and I had a good The service was great. I brought my car for software update due to recall. Service was great no complaints. Joseph was very polite and I had a good experience. More
Customer service Henry Peterson was very professional and helpful . He explained what needed to be done to resolve all issues. As with previous contacts, he kept me up Henry Peterson was very professional and helpful . He explained what needed to be done to resolve all issues. As with previous contacts, he kept me updated as to the service being done. More
Worst technician ever Car starting problem. Change battery n starter still not fix. They check but didn’t find any problem. I would say te technician is worse. I don’t not Car starting problem. Change battery n starter still not fix. They check but didn’t find any problem. I would say te technician is worse. I don’t not believe anymore More
Hillside Honda gave excellent service. I didn't have to wait a long time to be served. Every one that I interacted with was very helpful and courteous and knowledgeable. I didn't have to wait a long time to be served. Every one that I interacted with was very helpful and courteous and knowledgeable. More
software update and ac replacement Very professional service. Technicians were helpful and thorough andI received my car back in a very timely manner. I would recommend to friends and Very professional service. Technicians were helpful and thorough andI received my car back in a very timely manner. I would recommend to friends and family.. More
6 month check-up Excellent service. Henry Peterson is a wonderful service center employee with whom I've enjoyed working with for many years. I would recommend Hen Excellent service. Henry Peterson is a wonderful service center employee with whom I've enjoyed working with for many years. I would recommend Henry to anyone who needs an understanding and superb service rep. More
SERVICE HAS GOTTEN WORSE AND WISH IT WOULD RETURN AS BEFORE AS A LOYAL HILLSIDE CUSTOMER WHO HAS LEASED MANY CARS BEFORE IN THE PAST, I WAS ACCUSTOMED TO GREAT SERVICE, YEARS BACK AND IN RECENT YEARS, I HAD LEA AS A LOYAL HILLSIDE CUSTOMER WHO HAS LEASED MANY CARS BEFORE IN THE PAST, I WAS ACCUSTOMED TO GREAT SERVICE, YEARS BACK AND IN RECENT YEARS, I HAD LEASED ANOTHER HONDA BUT HAD RECEIVED LESS THAN SUBPAR SERVICE ESPECIALLY WITH THE OIL CHANGE POLICY. I FEEL THAT AS A CUSTOMER I AM NOT TREATED THE SAME WAY I WAS WHEN I FIRST LEASED A CAR FROM HONDA HILLSIDE. IN THIS BUSINESS, CUSTOMER SERVICE SHOULD BE A PRIORITY NOT SOMETHING THAT DEPRECIATES OVER THE YEARS. More
Love Hillside Honda Went in for my scheduled oil change and to ask a few questions about my lease and walked away with a beautiful new car! I can't say enough about the s Went in for my scheduled oil change and to ask a few questions about my lease and walked away with a beautiful new car! I can't say enough about the stellar customer experience at Hillside Honda. Jennifer, Dennison, and Blake were all informative, courteous and made me feel like family. They worked with me until we agreed on a deal we could all smile about. All the while, Joe Patanio and his team in the service department did a great job on my car. Love the new car and will continue to return to Hillside Honda time after time. More
Great experience Had a great experience, fast service and excellent customer service by Mr Patanio who was very courteous and explained everything in detail. Would rec Had a great experience, fast service and excellent customer service by Mr Patanio who was very courteous and explained everything in detail. Would recommend to others looking for service for their Honda. More