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Hillside Honda - Service Center

Jamaica, NY

4.2
2,142 Reviews

2,142 Reviews of Hillside Honda - Service Center

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March 08, 2019

Glue dropped to my dashboard top I was there for annual inspection, the phone holder blocked the access to the sticker. When I got the car, the holder was broke. Which is understandab More

by XUFENCHN
Recommend Dealer
Yes
Employees Worked With
I don’t know the name
Mar 11, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1149. Thank You

March 08, 2019

Brought my car in for recall purposes Joseph handled everyt The service was great. I brought my car for software update due to recall. Service was great no complaints. Joseph was very polite and I had a good More

by TRUELLTRUELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Mar 11, 2019 -

Hillside Honda responded

Hi there! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Joseph was able to assist you with fulfilling your car buying needs. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 08, 2019

Customer service Henry Peterson was very professional and helpful . He explained what needed to be done to resolve all issues. As with previous contacts, he kept me up More

by SOMUCHBETTA59
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Hillside Honda responded

Hi there! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Henry was able to assist you with fulfilling your car buying needs. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 07, 2019

Worst technician ever Car starting problem. Change battery n starter still not fix. They check but didn’t find any problem. I would say te technician is worse. I don’t not More

by NAFIZ1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Mar 08, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext Thank You

March 06, 2019

Hillside Honda gave excellent service. I didn't have to wait a long time to be served. Every one that I interacted with was very helpful and courteous and knowledgeable. More

by MYRTLE.KENNEDY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yahsink Macoon
Mar 06, 2019 -

Hillside Honda responded

Hi Myrtle Kennedy! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Yahsink Macoon was able to assist you with fulfilling your service needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 06, 2019

software update and ac replacement Very professional service. Technicians were helpful and thorough andI received my car back in a very timely manner. I would recommend to friends and More

by PJP333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Mar 08, 2019 -

Hillside Honda responded

Hi There! It brings us such joy to hear that Joseph Patanio was able to assist you with your car service needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

March 05, 2019

6 month check-up Excellent service. Henry Peterson is a wonderful service center employee with whom I've enjoyed working with for many years. I would recommend Hen More

by JJNILAKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Peterson
Mar 06, 2019 -

Hillside Honda responded

Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. It brings us such joy to hear that Henry Peterson was able to assist you with service needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

March 04, 2019

SERVICE HAS GOTTEN WORSE AND WISH IT WOULD RETURN AS BEFORE AS A LOYAL HILLSIDE CUSTOMER WHO HAS LEASED MANY CARS BEFORE IN THE PAST, I WAS ACCUSTOMED TO GREAT SERVICE, YEARS BACK AND IN RECENT YEARS, I HAD LEA More

by GFORCE43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan, Dennison Adams, Joseph Patanio, Blake Allman
Mar 05, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 Thank You

March 04, 2019

Love Hillside Honda Went in for my scheduled oil change and to ask a few questions about my lease and walked away with a beautiful new car! I can't say enough about the s More

by FIGSBEAR17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennison Adams, Joseph Patanio, Blake Allman
Mar 05, 2019 -

Hillside Honda responded

Hi! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Jennifer, Dennison and Blake were able to assist you with fulfilling your car buying needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 02, 2019

Great experience Had a great experience, fast service and excellent customer service by Mr Patanio who was very courteous and explained everything in detail. Would rec More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Mar 04, 2019 -

Hillside Honda responded

Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. It brings us such joy to hear that Joseph Patanio was able to assist you with your service needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

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