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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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March 25, 2019

Oil Change I always get treated great by Joe who explains everything that will be done. He makes recommendations on things that help save me money on the car. . More

by RENG2059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Mar 26, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Joseph was able to assist you with fulfilling your car service needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 22, 2019

Horrible Experience been a customer for 8 years Went to get my center touch screen looked at because it was glitching on my 2018 crv.The service guy said he cannot do anything because it’s not doing More

by MANNY4130
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get his name
Mar 25, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 Thank You

March 22, 2019

Ok changes Mr Peterson was very professional and pleasant. He truly listened to my questions and addressed each of them respectfully. I am very satisfied with th More

by Charles M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Hillside Honda responded

Hi Charles M! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Henry Peterson was able to assist you with fulfilling your service needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 22, 2019

Excellent service Yahsink Macoon was very helpful. Je was friendly and knowledgeable. The overall experience was satisfactory !!! I will definitely recommend you guys t More

by GOGO2OF4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shareef Hart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismail Chowdhury, Blake Allman
Mar 25, 2019 -

Hillside Honda responded

Hi There! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that Yahsink Macoon was able to assist you with fulfilling your car buying needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

March 21, 2019

Great Staff. Everyone was very helpful. They were also very friendly. And were all so attentive. I also had another issue after purchasing my vehicle, I called in More

by JR31185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Hillside Honda responded

Thank you for such a superb review! Congratulations on your new car! We are so grateful that you chose Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435 for your car buying needs and glad to hear that you’re satisfied with your visit. Feedback like yours help us to make sure that we are meeting the expectations of our customers and we are so happy that you are pleased with the service provided! Be sure to skate on over to our Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers you won’t want to miss!

March 21, 2019

Honda is exceptional in standing by their products! Hillside Honda consistently provides exceptional service. They handled replacement of my recalled part with ease and efficiency. My service advisor He More

by TAWYA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Hillside Honda responded

Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. It brings us such joy to hear that Henry Peterson was able to assist you with your service needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

March 18, 2019

Joseph is very thorough and reliable! Joseph is by far and away one of the most reliable mechanics I have ever come across. His expertise is invaluable. My experience was a positive one. More

by NATNYC83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Mar 18, 2019 -

Hillside Honda responded

Hi There! We are so glad to hear that you had a pleasant experience with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. It brings us such joy to hear that Joseph Patanio was able to assist you with your service needs and you are pleased with the service received. Should you have any further concerns, please do not hesitate to contact us at 718-657-7810. Also, check us out on Facebook – (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive offers and updates from Hillside Honda!

March 18, 2019

Very bad customer service I have serious issues with my car and I have called their service number one lady kept the call for hold in 13 times. Each time 7 to 10 minutes after More

by Hi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know her name
Mar 26, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 Thank You

March 16, 2019

Calling service center They always put the call on hold and hang up After putting on hold for 10 or 15 minutes and never call back on time More

by DALJITBAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ejaz
Mar 18, 2019 -

Hillside Honda responded

Thank You for contacting us regarding you experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext Thank You

March 14, 2019

Service dept staff- pleasant and accommodating Brought in for recall issue. Mike the tech advisor was helpful and accommodating. Called me by phone to tell me the car was ready before promised time More

by HEMLOCKPA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Mar 15, 2019 -

Hillside Honda responded

Hi ! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda located at 139-07 Hillside Ave, Jamaica, NY 11435. We are so happy to hear that our service staff was able to assist you with fulfilling your service needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

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