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2,143 Reviews of Hillside Honda - Service Center
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April 29, 2019
The charges for labor are way to expensive. The customer service is always great but I would not recommend going to Honda because of the labor charges. I bought a light bulb and it cost 8.99 and The customer service is always great but I would not recommend going to Honda because of the labor charges. I bought a light bulb and it cost 8.99 and the labor was about $38.00. I would have went to my other mechanic but was stuck because I needed to pass my inspection. I was told I need break pads and rotor filed down the total cost was about $325 (I don't have the paperwork with me) and breaks cost $89 and the labor was about $235. My mechanic who I had with previous cars said he would charge half the price. I will be reconsidering going back to Honda, when I can get quality work from my old mechanic. More
by MICHELLE.MOOREHEAD
Verified CustomerEmployees Worked With
I don't recall the person who entered my information into the computer providing his name
April 26, 2019
tuneup i had asked for an oil change, mirror replacement, check the rear view mirror and an inspection. I ended up having a 30K mile tuneup done as well as a i had asked for an oil change, mirror replacement, check the rear view mirror and an inspection. I ended up having a 30K mile tuneup done as well as an inspection and a driver's side mirror replaced. they must have removed the rubber inside the driver's window and did not replace it. they also removed the rear view mirror and left it on the passenger seat. we took it back and they were not helpful. I spent $1,100 for sub-par service. very disappointing., I will try and avoid going there again. More
by MKGONCALVES
Employees Worked With
Joseph Patanio
April 26, 2019
Relative Timely and Polite Service. Brought my car in for airbag recall. I was told it takes about 1/2 hour. Had a 2:00 pm appointment. I was there 5 minutes early. Actual intake was Brought my car in for airbag recall. I was told it takes about 1/2 hour. Had a 2:00 pm appointment. I was there 5 minutes early. Actual intake was about 2:15. Service rep said it would be 1-1.5 hours. Car was ready in 45 minutes from then. Main complaint was not enough seats in the waiting room. About 10 seats; all were taken when I arrived. More
by ASTEINPT
Employees Worked With
I did not work with any of the above
April 25, 2019
Great work The receptionist that picked up my phone calls was great, very patient,efficient, caring and compassionate. I cant Remember her name but She answer my The receptionist that picked up my phone calls was great, very patient,efficient, caring and compassionate. I cant Remember her name but She answer my calls on Tuesday 4/23 from 11-5 pm. Hopefully she can be identify More
by VERASK88
Employees Worked With
I cant Remember her name
April 23, 2019
Service Good service. Henry is very friendly and on top of his work. Henry is very accommodating and he explain the work that they did to my car. Good service. Henry is very friendly and on top of his work. Henry is very accommodating and he explain the work that they did to my car. More
by RTORRES233
April 23, 2019
Great customer service Fidel Cheitram went above and beyond my expectation to make sure I got the best service his customer service was excellent and I would recommend cust Fidel Cheitram went above and beyond my expectation to make sure I got the best service his customer service was excellent and I would recommend customers to hillside honda More
by BBA7988
Employees Worked With
Fidel
April 22, 2019
Excellent Since the beginning they have checked my car i had any complaints. But im a person who loves to take care off it, been responsible i will say, and th Since the beginning they have checked my car i had any complaints. But im a person who loves to take care off it, been responsible i will say, and this vehicle has been my run around the most of an emergency. More
by GARDELOZA
April 16, 2019
The service advisor Joseph P was great! Great service provided by service advisor Joseph P. He is well experienced in the field and understands the customers problems and issues. I would rec Great service provided by service advisor Joseph P. He is well experienced in the field and understands the customers problems and issues. I would recommend him to everyone. More
by HEMA_DHIR
Employees Worked With
Joseph Patanio
April 13, 2019
Recall of Takana airbag Making the appointment was not too bad. First I was told that my car did not have a recall on it. After being put on a brief hold, it was all sorted Making the appointment was not too bad. First I was told that my car did not have a recall on it. After being put on a brief hold, it was all sorted out. I got an appointment the following week. This was my first time at this dealership. I was there for only 20 minutes. It was quicker than I thought. Checkout was a breeze. I did not wait long at all for the technician to bring my car around and I was on my way. Thank you for a good experience. More
by AMODESTE
Employees Worked With
April 10, 2019
Software Update and Shift Lever Knob Brought my car in for software update and to repair a broken Shift Lever Knob on my automatic shifter. Hillside Honda completed both tasks satisfac Brought my car in for software update and to repair a broken Shift Lever Knob on my automatic shifter. Hillside Honda completed both tasks satisfactorily and I got my Suv back the same day. Last, the good news is I didn’t have to pay anything. Very happy with the service. More
by UbHillsideHonda
Employees Worked With
Joseph Patanio
