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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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August 17, 2020

Service was without delay just an oil change & tire rotation- all very satisfying . Thanks Hillside Honda. Everything was done right and fast.Weather was nice and bright . So far so good.Everybody hap More

by VLADUSA57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 16, 2020

Disappointed I had to return the following day. after I picked up the car, day because an issue I pointed out had not been addressed. More

by KLHACKETT
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 15, 2020

Everything good now. But I am still waiting for phone call or text. Without ac how I drive car this summer time. Employee is good but I think it’s time to change brand More

by CATCHMET2
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business If you have any questions or concerns, please contact us at 718-658-6559.

August 14, 2020

The service to my car and customer service was excellent per usual. Mr. Henry always efficient and knows exactly what customer needs. Continue the great job. More

by KETURA38
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Henry and our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 14, 2020

Henry was friendly and courteous. The only think I would change was response time. I am waiting for a part and had no word from him until I called. More

by SEWNAUTH2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. Sorry for the response time we have been extremely busy assisting our customers and also many new customers as well during these difficult times. It is taking a bit more time than usual to make sure everyone is taken care of . If you have any questions or concerns, please contact us at 718-658-6559.

August 13, 2020

Parts to be replaced as dealer dont have in stock ABS modular . In my car dashboard all lights remain on. Said takes about 3-4 days. Its been more than 15 days now. I called twice they transfer phone cal More

by Ankit Shah
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 13, 2020

Good service, nice person, experience excellent service, cars are great shape atencion, for all costumers, well I happy about the service I will go back... More

by YAMILF806
Recommend Dealer
Yes
Employees Worked With
Rahatul Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Hello there! Thank you for choosing Hillside Honda Pre-Owned lot to purchase your certified Honda. We are so happy to hear that you had a great experience here with us and that Rahatul was able to assist you. If you ever have any questions or concerns, please do not hesitate to contact us at 718-657-7810. We look forward to assisting you with all your automotive needs. Many happy miles!

August 12, 2020

Above Expectation/Outstanding Despite COVID affect our lives, your services were outstanding. I’m amazed at the efficiency and smooth transition from inception (drop off/pickup) my More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 15, 2020 -

Hillside Honda responded

Greetings Maureen! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. Our customers and employees well being is our top priority during these difficult times. We are trying our best to assist all of our customers safely and securely. It is nice to hear we are doing it right! If you have any questions or concerns, please contact us at 718-658-6559.

August 12, 2020

Thank you for your service. Hillside Honda takes great care of my car. You are always a call away.......I’m very grateful & appreciate. thanks More

by KBELIZAIRE87
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanjida Hossain
Aug 15, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 12, 2020

Service to vehicle was great, I’m disappointed that the dealership still does not have a drop off service for customers to get home when service will be for an extended time frame, customers have to rely o More

by KANEUFVILLE
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Hillside Honda responded

Hello there! Thank you for choosing Hillside Honda to service your vehicle. Thank you for your suggestion, as with anything when offering extra services the prices go up. We try to be fair on our service prices so it can be affordable for our customers. If you have any further questions or concerns please call us at 718-658-6559. Happy driving!

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