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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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August 20, 2020

They lost my car key. Next day I couldn't go to work. They call me at 5 pm that they didn't did my oil change. They keep my car for one day. More

by EHSAN.UDDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 20, 2020

August 4th. I change my car transmission oil after that my car transmission do noise I came this diller ship 18th august I explain them they hold my car two days and after two days they said mechanic forgo More

by DHANWANTKUMAR786
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 19, 2020

Great service, every one is very respectful and professional. I dropped my car on on time and they said they will call me once my car was ready and they did at 5 o’clock 5 stars for service well do More

by LADNYC2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Henry and our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 19, 2020

Outstanding service & knowledge on all my concerns in regard of defects parts. Waiting time is reasonable and clean environments. Service is outstanding and knowledge on More

by YUFISH024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 19, 2020

Friendly staff very helpful. Keep up the good work. All the work was done in timely manner and everything was explained about the job. Thanks More

by ah.malik78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison
Aug 21, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Alison and our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 19, 2020

Excellent Service, dealership went above and beyond to help me get the car I wanted. Salesman Saleem name is not on the Sales Department List. He was courteous and knowledgable about Honda Products. More

by CHRISBALGOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Zaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleem
Aug 21, 2020 -

Hillside Honda responded

Hi Chris! Thank you so much for taking the time to provide such awesome feedback regarding your experience in with us here at Hillside Honda. We are so happy to hear that Saleem was able to assist you with fulfilling your car buying needs. We thank you for trusting in us, as we know there are many dealerships to go to when on the market for a new car. Furthermore, we look forward to seeing you for your future maintenance needs! Should you have any further concerns, please do not hesitate to contact us! Also, check us out on Facebook – www.facebook.com/HillsideHonda and Twitter- www.twitter.com/HillsideHonda pages for exclusive offers and updates from Hillside Honda!

August 18, 2020

Brought in the car for a New York State inspection. Had made an appointment online, but there was no record. Nevertheless, the inspection was done in a short time while I waited for it. Coffee machine stil More

by ny119th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Aug 21, 2020 -

Hillside Honda responded

Hi there! Thank you for your review and thank you for choosing Hillside Honda to service your vehicle. We are having a difficult time getting that darn coffee machine fixed. there's a part we need that's on back order. Next time you come in we'll get you a cup from the sales waiting room. If you have any questions or concerns, please give us a call at 718-658-6559. Happy Driving!

August 18, 2020

The service was great! They were careful about COVID-19 and still efficient as ever. Mike was great and very responsive. I will be coming back. More

by LTAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D.
Aug 21, 2020 -

Hillside Honda responded

Hello! Thank you for choosing Hillside Honda to service your Honda. Our customers and employees health and well being is our top priority during these difficult times. We are abiding by all the social distancing guidelines and it is nice to hear that we;re doing it right! If you have any questions or concerns please give us a call at 718-658-6559. Happy driving!

August 17, 2020

Very dispointmented car was towed on Wednesday, with AAA sliding door didnt close. left it there for two days, honda service call friday 2pm come pick up car everything is good. i got there the door was ne More

by ALSLUXURYLIMO
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 17, 2020

Hillside Honda review is really bed .no satisfaction form employees .customer service is horrible. And even they service car never fix problems .i love Honda.honda is one of the popular car. but hill side Ho More

by Dmp7460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

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