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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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September 03, 2020

Easy drop off and pick up. Except this part of survey is annoying.. I don’t want to keep typing and your review requires 25 words More

by Mikegerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Hillside Honda responded

Hi there Mike! Thank you for taking the time to write us a review. I know it can be a bit annoying, but we find that sharing customers experiences can help others when deciding on a a dealership to purchase or service their cars. Thank you for choosing Hillside Honda and thanks again for the 5 stars we truly appreciate each one! Happy Driving!

September 02, 2020

Very reliable and accurate and the staff is courteous . I am glad I purchased a Honda . When I am ready again to trade I will buy another Honda More

by RASHEEDAZIM66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

September 01, 2020

It was my second worst experience with Hillside Honda, the first time I had repairs done to my sunroof the technicians left grease on the fabric around my sunroof, this time I had the regulator on the fro More

by C.HOSEIN1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 31, 2020

Things went smoothly, friendly set of people. Car was done quicker than expected. The downside - over flow waiting room. In this time of Covid you need to reorganized your waiting area More

by COUSINSVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 31, 2020

my car is only 4 years old and noticed the lower underneath the car is loose and very low. Another problem is the right floor gets wet even does not rain. These problems was not solved when I bro More

by RMARQUEZ001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Macoon
Sep 04, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

August 29, 2020

The car was in service for 3 days after having the car for 2 weeks. They couldnt recreate the issue even with video proof of issue. No courtesy car was given. I picked up the car Thursday afternoon and b More

by MATIASFUENTES3089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel Fereida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahatul Chowdhury
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

August 27, 2020

They are so reliable and friendly, i highly recommend this branch hillside honda. They always give you a call for reminders and find a way for your flexible schedule appointment, they are so nice and pr More

by JV23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Henry and our service team were able to help you efficiently. Thanks so much for the awesome recommendation! If you have any questions or concerns, please contact us at 718-658-6559.

August 27, 2020

The experience getting my new 2020 Honda passport was good, my sales person was able to help me while trying to stay on my budget. Overall it was good customer service. More

by Ashley Abass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Hillside Honda responded

Hello Ashley! Congratulations on your new 2020 Honda Passport and thank you so much for taking the time to let us know about your experience with us here at Hillside Honda! Your input is a vital role in helping make sure our sales department is the best it can be. At Hillside Honda, we pride ourselves in making sure that our customers are 100% satisfied. We are glad to hear that you are happy with your recent experience with us and Mohammed Sultan Jr. was able to assist you with your car buying needs. If there is anything else we can further help you with, please do not hesitate to contact us. We thank you for choosing Hillside Honda and don’t forget to scroll on over to our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

August 27, 2020

Had a great experience from the moment I stepped into the dealership. Ashley Verdun helped me on every step of the process and made my first car purchase a smooth one. More

by PEREZRAYMOND086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Verdun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Allman
Aug 28, 2020 -

Hillside Honda responded

Hey there Raymond! Congratulations on your first car!!!! How exciting! Hillside Honda is very grateful we got to share this moment with you. We are happy to hear that Ashley was able to assist you and made it a great experience for you. If you ever have any questions or concerns, please give us a call at 718-657-7810 or swing on by to Hillside Honda located at 139-07 Hillside Avenue Jamaica NY 11435 we would always be happy to see you. Happy & safe driving!

August 26, 2020

Great from start to finish. That's why this is our second lease. I would recommend Hillside to any looking for a great and safe car More

by EDCLARKSONFARRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Hillside Honda responded

Hello there Ed! Congratulations on your new Honda! Thank you for coming back to us for your second lease, Hillside Honda truly appreciates your business. We are very pleased to hear you had another great experience with us If you ever have any questions or concerns please feel free to reach out to us!. Thank you for the great recommendation and we look forward to assisting you with all your automotive needs. Happy driving!

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