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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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September 08, 2020

Dropped off car for a tire to be fixed. Everything went well. However the only drawback was that it took most of the day before the car was ready. More

by Helenescar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Hillside Honda Team

September 08, 2020

Lack of competent mechanics and lack of oversight. Came in for an oil change and left with the cabin smelling of fuel. Oil cap was not installed resulting in oil coating the engine for over 150 miles. On More

by DHANNA.SATISH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mechanic
Sep 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with our service department. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

September 07, 2020

Only thing I complain is that the waiting time is too long..Everybody served me on that day are friendly and knowledgeable. I am glad that the waiting room is open so that I do not need to come back from More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Hillside Honda responded

Hi John! Sorry for the wait time. Our customers and employees health and well being is our top priority during these difficult times. We are abiding by all the social distancing guidelines and are trying our best to assist all of our customers safely and securely. Unfortunately it does take a bit longer than we would like. Thank you for choosing Hillside Honda to service your Honda and thank you for your great review.. We look forward to assisting you with all your automotive needs. If you ever have any questions or concerns, please feel feel to contact us at 718-657-7810. Happy driving!

September 07, 2020

Good service. Problem still persists. Not anyone’s fault I think it came from the manufacturer. To be a new a car I didn’t think they’ll be a problem with it. More

by DPOLANCO1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

September 07, 2020

We are very satisfied with the work of Mr. Ender. He is a very friendly and knowledgeable professional. Thanks to him, we bought an excellent car. Thanks, Mr. Ender. More

by Mikhail Gubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ender
Sep 07, 2020 -

Hillside Honda responded

Greetings and Congrats on your new Honda! We are delighted to hear about your great experience at our dealership located at 139-07 Hillside Ave, Jamaica, NY 11435 and that Ender was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your 5 star review. We thank you for choosing Hillside Honda and don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

September 06, 2020

Hi Mike Dookeram was the best. He provide excellent service. I cannot ask for more. He deserve a promotion. I wish everyone was like him. More

by sabitripersaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookeram
Sep 07, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. Thank you for your kind words I will be sure to pass them along to Mike. If you have any questions or concerns, please contact us at 718-658-6559.

September 05, 2020

Brought in our car for body repair and the service advisor was very helpful even on the phone and in arranging the necessary work. He presented to us our best options and made sure all our concerns we More

by ft88ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike M
Sep 05, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Mike M was able to help you and properly addressed all your concerns. If you have any further questions or concerns, please contact us at 718-658-6559.

September 05, 2020

I have found Hillside Honda to be professional and efficient over the years. The customer service is also second to none.They always follow up to check about satisfaction More

by CLEMENT776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

September 04, 2020

The service is no good l do not like the service they charge me over 3 hundred dollars for a service that my car have warranty on it l will fild a complete about my service to get my money back More

by USHASUNILDAT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

September 03, 2020

Good customer service. I came in not knowing what was wrong but once I described the problem they knew exactly what was wrong and fixed it by EOD. More

by DIKEQUASHIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Hillside Honda responded

Hello there! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

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