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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews
Call Service Center (718) 568-5307

2,143 Reviews of Hillside Honda - Service Center

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September 18, 2020

I've been going to this location for 18 years. The service is really great. Everyone is frue fly and polite. Never have had a problem. More

by SIMONSEZ2674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2020 -

Hillside Honda responded

Simon, thank you for the feedback! We are happy to hear about your positive experience at Hillside Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Hillside Honda Team

September 17, 2020

Great service and hospitable workers who care about customers. I have been a customer for over 20+ years and love HONDA's. Thank you. Peace More

by BLACKJOY46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2020 -

Hillside Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Hillside Honda Team

September 16, 2020

Simple fast easy to make appointment through the web site Drop off was easy comes a person was friendly they call me a soon as the week goes finish and pick up was also easy More

by PRESIDENTFISH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2020 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Hillside Honda Team

September 16, 2020

Mike was excellent in his ability to please the customer. He address my problem and fixed the problem in a timely manner. Great job Mike More

by TERENCEDWARIKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 08, 2020 -

Hillside Honda responded

Thanks for your outstanding review, Terence! We're very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Hillside Honda Team

September 15, 2020

My car was done in a timely manner considering all the things that were done to it. The agent called me every step of the way. More

by ABLACKWOOD831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2020 -

Hillside Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Hillside Honda Team

September 14, 2020

It help me get in a 2020 car didn’t give up on me thanks so much Noel and the finance guy great job!! Thanks ya More

by WILSONLOPEZ2664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel
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Oct 08, 2020 -

Hillside Honda responded

Wilson, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Take care, Hillside Honda Team

September 11, 2020

Thumbs Down (Excluding Mr.Peterson).I brought the car in at 9:45 am and it was not delivered until 12:30PM the next day More

by ANDBOB2
Customer Service
Recommend Dealer
No
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

Sep 21, 2020 -

ANDBOB2 responded

The long period I had to wait I believe was excessive.I understand the problem because of the pandemic but still! As far as recommending goes, I retract the No and say Yes.I was just a little put out. Andrew

September 10, 2020

I dropped off the car for an airbag recall. Despite having to wait almost all day for the car, everything was great. Customer service was awesome. More

by eventuallyee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2020 -

Hillside Honda responded

We are so glad we could take care of all of your needs at Hillside Honda. Thank you for giving this feedback; we will be sure to share it with the team! Best, Hillside Honda Team

September 09, 2020

Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people , Nice people, More

by MARTHAANDJUAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison
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Oct 08, 2020 -

Hillside Honda responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Take care, Hillside Honda Team

September 08, 2020

I dropped off my car to get two recall done the staff was very helpful to get me check in quickly and mike over at service let me know when the car is ready More

by SWEETSUNSET1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 08, 2020 -

Hillside Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Hillside Honda Team

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