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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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September 25, 2020

They repaired everything they needed to do in a timely manner. The job was repaired correctly and at a good price. I would recommend them again . More

by petervenezia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Peter, thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Kind regards, Hillside Honda Team

September 25, 2020

We are still waiting to get a call from them since September 9th never get a call from them yet,worst customer service,very bad More

by RBGLENOAKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Hillside Honda Team

September 24, 2020

Very bad service after you purchase the car. They say too many things call me anytime if you need me but when you call millions time then they come to the line and do not give right response. Not happy with More

by CHINTANS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Hillside Honda Team

September 23, 2020

The service at Hillside Honda is by far the best I received when buying a car. The sales representative was beautiful and well versed. She provided excellent customer service and made me feel great bu More

by EVRDELIVERYINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Sanchez
Oct 08, 2020 -

Hillside Honda responded

Thank you for your great review! We're glad to have Michelle on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Hillside Honda Team

September 22, 2020

I was referred to them by my mechanic because my ABS light was on as well as brake light my mechanic set it had to be reprogram Honda's mechanics said I had to come out my pocket a $2,000 so I believe H More

by elliottrussell0426.er
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Elliot, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Hillside Honda Team

September 22, 2020

Too many days to change the transmission. Loss earnings. Car is running well, so far. Customer service phone wait time is too long. Thank you. More

by JenWally
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for the feedback, Jen! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Hillside Honda Team

Oct 08, 2020 -

JenWally responded

So far, so good. Thanks again!!

September 22, 2020

Liar Liar Liar.....costumer service very bad . They think the service given is for free and do not need to answer the the costumer..??????????????? Liar, Liar Liar , Liar, Liar Liar Liar, Liar, very bad co More

by AEROSJJ08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Hillside Honda Team

September 21, 2020

Attention was excellent and prompt, although, they did not have a loan car not courtesy van considering that costumers are not allow to wait for too long inside the premises while their cars been serviced More

by rlavalle73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahatul Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Hillside Honda Team

September 20, 2020

The service quality is very bad they don’t even listen the customer words sometimes the is really a trouble because he only make money with car so they just steal the food of customer u understand just le More

by HARREY85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

September 18, 2020

was a great experience, top notch service. Better than other dealership i had went to in the pass. Thanks guys keep up the good work. More

by HLSDESIGNZ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Hillside Honda. If there is anything more that we can do, please come back and see us again. Take care, Hillside Honda Team

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