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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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October 01, 2020

Drop off was easy and there was no pressure to pursue other services while the vehicle was being inspected. Great Service and Excellent Customer Service. More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Gabe, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at HIllside Honda! If there is anything else we can do for you, please feel free to give us a call. Kind regards, Hillside Honda Team

September 29, 2020

service advisor was quite good, but had to wait more than 90 minutes past ETA for car to be finished. Then on drive home doors wouldn't open (realized there was switch on dash, but only after called Honda N More

by MLBERRY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Hillside Honda Team

September 28, 2020

I had great service at hillside honda. Kazi salesperson is wonderful. he helped me a lot. All of the employees were friendly. There very understanding thru-out purchases I will go back to the hillside for More

by THOMASANNIE90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kazi S Kamal
Oct 08, 2020 -

Hillside Honda responded

Thomas, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Hillside Honda Team

September 28, 2020

Really happy with my new Honda Accord. Thank to Gurpreet Kaur, who helped me with this great deal. Glad I went to Hillside Honda. Thanks again... More

by VARTIA09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Allman
Oct 08, 2020 -

Hillside Honda responded

We appreciate your kind words about our service team. Thank you for choosing Hillside Honda for your vehicle needs. Best, Hillside Honda Team

September 28, 2020

All of the employees were friendly. One employee who was driving the finished cars into the parking lot I was standing in asked what I was driving and gave me updates. He gave me a plus one experience! More

by ANNANYC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Hillside Honda Team

September 28, 2020

Good service and nice understanding.Understand customer Good service and nice understanding. Understand customer need and make them satisfied. I will recommend him to be five nice bonus . 😀😀 keep smili More

by MANJINDERBAINS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Hillside Honda. If there is anything more that we can do, please come back and see us again. Take care, Hillside Honda Team

September 28, 2020

Car parts more expensive,,,Customar survice vary poor,no dealer gudline,can’t gate anye Warranty,2018 Honda Accord sport(I am buying October 2018)Now Rear windows sometimes can’t up and down,Hilside Honda s More

by ISMAILHOSSAIN5651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Hillside Honda Team

September 26, 2020

I took my car in for a recall for the passenger airbag came out with engine light on, traction control light on and passenger airbag light on. Then when I contacted them they said I had to pay 140$ to hav More

by JPABON78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

We’d like to thank you for sharing details of your recent experience at our dealership. Excellent customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, Hillside Honda Team

Oct 08, 2020 -

JPABON78 responded

Ok where do I contact you at ?

September 26, 2020

Have to take my car back to the dealer for the third time for the same problem I already spend $1400 I think they changing parts that my car doesn’t need More

by FRANK11081M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Quiah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Santualla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Sultan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Verdun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Romulewicz
Oct 08, 2020 -

Hillside Honda responded

Frank, thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Hillside Honda Team

Oct 09, 2020 -

FRANK11081M responded

Yes the the third time they finally change the cathalitic converter ban1 and I pay another $2000.00 i think that’s not fare because the first time I brought my car for this problem I told them about the cathalitic converter bank1 because I diagnosed with other mechanic and they wanted to change the cathalitic converter bank1 and that’s why I brought my Honda Pilot 2011 to the dealer to get it fix and I ended paying 3 times for the same problem. (Check engine) emission system

September 26, 2020

Hillside Honda provided a good service for me. The appointment process is reasonable. The check up and recommendation are practible. I appreciate their service 😊. Good job. More

by SHIANDERYUAN
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Hillside Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Hillside Honda Team

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