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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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November 05, 2020

Great service! I highly recommend David. He made sure no time was being wasted, we were able to get the car we wanted with a great price! More

by KATKPEREZ097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Hillside Honda responded

We cannot thank you enough for your wonderful review of Hillside Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Hillside Honda Team

November 05, 2020

Customer service was great. They even checked my car to make sure that everything with the car was fine. I will definitely come back to Honda for all of my service needs. More

by SAVERY517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison
Nov 06, 2020 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Hillside Honda Team

November 05, 2020

The experience was good however there was some loose piece sticking out from the door. I never found out what that piece was. The place is good and I would go back. More

by sdesai1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 06, 2020 -

Hillside Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Hillside Honda Team

November 04, 2020

Drop off and pick up is always smooth, people are nice adheres to covid guidelines staff is friendly and helpful never an issue will return More

by DEANA.COLLINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 05, 2020 -

Hillside Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Hillside Honda Team

November 02, 2020

Very poor service. Had a coupon for their but they wouldn’t accept it. They said that you must show the coupon prior to their labor. I do not understand what difference that makes. Discount was clearl More

by PING489600
Recommend Dealer
No
Employees Worked With
Yahshik Macoon
Nov 03, 2020 -

Hillside Honda responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Hillside Honda Team

November 02, 2020

The salesperson, Noel was very helpful. He attended to my needs as a newbie. He is very patient. Great customer service skills and a pleasant personality More

by TANGO7597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETER MILLS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Hillside Honda responded

We love hearing about customers that have a terrific experience at Hlllside Honda. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, The Hillside Honda Team

October 30, 2020

I was pleased with the service done as I see my car runs smoother and is in good shape for winter. The personnel were pleasant. More

by MCGOV88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Hillside Honda Team

October 30, 2020

It was a pleasant visit. The car was finished before the time I was told. In fact I made a mistake and came the day before and the y still helped me. Thank you More

by ADELVECCHIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Hillside Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.' All the best, The Hillside Honda Team

October 30, 2020

Excellent experience. Only concern was that I was Excellent experience. Only concern was that I was constantly put on hold for over 15 minutes before I was able to speak with the service department. More

by DEVIRAMJIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jakuram
Nov 03, 2020 -

Hillside Honda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Hillside Honda Team

October 27, 2020

Excellent service and honesty! Always a pleasure. Looking forward to bringing my car in for it's next schedule service. Loyal honda fan!!! thank you! More

by CPERDOMO68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike D
Oct 27, 2020 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, The Hillside Honda Team

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