Hillside Honda

I dropped off my car for a state inspection at 7:45 AM, but at 12:15 PM, I received a call from service advisor Chris Khedaroo simply stating that my car was ready with no other comments. When I went to pi but at 12:15 PM, I received a call from service advisor Chris Khedaroo simply stating that my car was ready with no other comments. When I went to pick up my car at 5:00 PM, I was told that it did not pass the inspection. I expected the advisor to inform me about any issues and offer potential solutions while my car was still at the dealership. According to the receipt, the actual diagnostic was done at 9:15 AM, but the service center showed no willingness to address the issue on the same day. It was a complete waste of my time to have to return to the dealership. Speaking with the manager didn't help either; all they said was I would need to come back again to fix the problem. Very disappointing service overall. More

Ashley Verdun is very nice and helpful she is so pleasant I would recommend her for your next car pleasant I would recommend her for your next car More

I will never go back again. I bought 3 Honda's from this dealership and kept servicing my cars here for over 25 years and there is NO APPRECIATION for loyalty. Took my car in I bought 3 Honda's from this dealership and kept servicing my cars here for over 25 years and there is NO APPRECIATION for loyalty. Took my car in for a recall and they didn't want to release my car unless I paid over $2,000 for service that they broke. THIS IS HOW YOU TREAT A REPEAT LOYAL CUSTOMER? They have all new mechanics that don't know how to service a Honda and they take short cuts for LAZINESS. My car reeked of gas for months, they broke the fuel gauge, the filters and the fuel tank and wanted me to pay to have it fixed. And how the Manager dealt with the issues, "I don't smell nothing." Even when I came back in with estimates from another dealership. STUPID, STUPID, STUPID. YOU LOST THE BEST CUSTOMER YOU VER HAD, A LONG WITH MY REFERRALS. This is the dealership of "I don't know anything." More

Ashley was great she helped me get my Honda si and was there till everything was complete great service will be back soon there till everything was complete great service will be back soon More

Excelent service Michelle is professional and friendly. . She explained very well all our inquiries. Thanks. . She explained very well all our inquiries. Thanks. More

All staffs are very professional and friendly, specially Marvin vita ( sales executive) is.very helpful and very professional . Marvin vita ( sales executive) is.very helpful and very professional . More

They lie to you to take an extended guarantee they are bad people. no good bad people. no good More

Very professional and provided the service as promised. Mike Dookhram was courteous and provided detailed information for the work that was done and what to address on the next service. Mike Dookhram was courteous and provided detailed information for the work that was done and what to address on the next service. More

The staff and managers are extremely helpful. Even though I had to wait an extra day for the work to be done. Even though I had to wait an extra day for the work to be done. More

Took my vehicle to get fixed. They fixed the part but it’s wasn’t done right and had to take my vehicle back again and it still didn’t get fixed, only to but another part. Was mis They fixed the part but it’s wasn’t done right and had to take my vehicle back again and it still didn’t get fixed, only to but another part. Was misinformed on how to properly have my vehicle ready for a recall. Took my car in also for a recall for it to not be done because of misinformation on Hondas end. Wouldn’t recommend coming here again. More