Hillside Auto Mall
Queens, NY
Filter Reviews by Keyword
By Type
Showing 260 reviews
Dishonrable ripoff dealership. I paid cash for a 2014 Chevy Tahoe. The vehicle was missing the spare tire and the second key. I was told they would order and send me both. I receive I paid cash for a 2014 Chevy Tahoe. The vehicle was missing the spare tire and the second key. I was told they would order and send me both. I received neither. I made at least 30 calls and left messages over several months. Cassandra the finance manager still hasn't called me back after 6 months. I finally spoke to the owner Ray. He promised to send me a check to cover the cost of a spare tire and a replacement key and fob. I never received the check. Many more phone calls and I finally spoke to Ray again. He again promised me the check. I never received it. I filed a complaint with the Better Business Bureau. Hillside never responded. I finally spoke to Ray the owner again today and he proceeded to insult me by calling me a xxxxxxx who lives in the trees. He is an honorless xxxxxxx. I am a retired Marine. I believe in honer and keeping your word. I served my country honorably and this is how Ray rewards my service by ripping me off and insulting me. This man Ray is a tough guy over the phone calling me names and trying to insult me. He is an unprofessional xxxxxxx. He made promises to make good on a deal and hasn't lived up to them. I would avoid this dealership at all costs. There are many complaints with the BBB that have gone unanswered and unresolved. Do not do business with this dealership. More
Very Happy with my purchase When you go to Hillside auto mall I find tthem to be very friendly. I love Eli he made sure I got what I asked for which was a Toyota Avalon. He is th When you go to Hillside auto mall I find tthem to be very friendly. I love Eli he made sure I got what I asked for which was a Toyota Avalon. He is the best and he is very friendly. When you go Ask for Eli and trust me he will make sure whatever car you want he will make it happen that you get the car you want. I did my research before I came and told him what i wanted and I drove off the lot with what I asked for. Kudos to you Hillside Auto Mall and Eli More
andre mi esposo y yo visitamos una agente de carro y la antencio fue muy Buena no dieron el servio que nececictamos y no fuimos con el vehiculo que buscav mi esposo y yo visitamos una agente de carro y la antencio fue muy Buena no dieron el servio que nececictamos y no fuimos con el vehiculo que buscavamos y el senor que no atendio fue muy amable y servidor More
great service firstly id want to say ive been to many dealerships in the last few weeks and this one was spot on, especially cassandra, this woman is amazing, from firstly id want to say ive been to many dealerships in the last few weeks and this one was spot on, especially cassandra, this woman is amazing, from her smile wj]hen she greeted me to the way she handled our situation, thank hillside especially cassandra, your great More
Looking for vehicle? You need not search no more. Best auto Great customer service, value for your money no bs very transparent detailed business.workers with integrity from manager to the washer man. Just wann Great customer service, value for your money no bs very transparent detailed business.workers with integrity from manager to the washer man. Just wanna give a big shout out to Malani and Raymond my sales representative keep up the good work guys. More
Fantastic experience! Great vehicle at a great price, but it was Eric and Kazi that made our purchase a fantastic experience. Both were exceptionally friendly, straightforw Great vehicle at a great price, but it was Eric and Kazi that made our purchase a fantastic experience. Both were exceptionally friendly, straightforward and transparent about all aspects of the sale and worked to make sure we felt confident in our decision. They went above and beyond to deliver personal attention, followup and made us feel welcome. I highly recommend this team! Thank you both! More
Toyota Higlinder 2011 He is a very nice person make you feel welcome and goes out of his way to help .So does the boss.Cassandra. thank you He is a very nice person make you feel welcome and goes out of his way to help .So does the boss.Cassandra. thank you More
Very pleasant very attentive , The employee Jay made me feel comfortable was reassuring and overall. Are me feel comfortable. I would most definitely recommend this dealership. , The employee Jay made me feel comfortable was reassuring and overall. Are me feel comfortable. I would most definitely recommend this dealership. More
Excellent service The staff and crew at this dealership are very welcoming and great. They provide excellent services and hospitality! I highly recommend this place to The staff and crew at this dealership are very welcoming and great. They provide excellent services and hospitality! I highly recommend this place to anyone looking for a great vehicle. More
Great Service Eli Torres was a terrific sales man he and Cassandra Taveras helped me find the perfect car and gave me the best deal possible .... i will be back h Eli Torres was a terrific sales man he and Cassandra Taveras helped me find the perfect car and gave me the best deal possible .... i will be back here to purchase another vehicle soon .... C.Corleone More