Hillside Auto Mall
Queens, NY
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Seems awesome! Why didn't i see this before??? Great Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employees Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employees were quite helpful. I got a new Merc AMG. Great car from a great dealer. Will surely buy more from them in future. More
I visited Hillside Automall on Saturday, May 18th to trade in my 2010 Dodge Avenger, with a car more recent. I chose to go to Hillside Automall because I purchased my Avenger from them last July, 2012. trade in my 2010 Dodge Avenger, with a car more recent. I chose to go to Hillside Automall because I purchased my Avenger from them last July, 2012. I thought everything would be ok, with no hassles or heartache...I was wrong. My sales rep was James. He seemed friendly and professional. My husband was with me. After the credit check, we had to see Cassandra to see if I could get loan approval. Here's where things get sketchy....I was approved (or so I thought) for a loan by car finance. On Wednesday (May 22nd) I receive a disturbing phone call while working from Cassandra telling me I needed to bring the vehicle back, because car finance did not approve my loan. What kind of dealer is this? Gives you the car and you are not even approved yet? I also found out that someone at this dealership changed some info AFTER I signed my credit application. Believe me when I say I am more than disgusted with the level of customer service I was shown. I will never deal with Hillside Automall ever again. Oh I will get my Nissan Altima, WITHOUT the help of this dealer!! Its a wrap! More
Best Experience ever with Hillside Auto , it all started Best Experience ever with Hillside Auto , it all started with that 1st phone call and Sherry answered. She was sweet ,knowledgable and made me feel c Best Experience ever with Hillside Auto , it all started with that 1st phone call and Sherry answered. She was sweet ,knowledgable and made me feel confident that I made the right call! Muriel and Cassandra were great and helped me pick the right car never pushy ,never impatient . All the staff was friendly as well as Biannely and Brenda. Lastly the handsome Owner Ray and handsome Manager Isaac finished up the final paperwork and I was on my way ! Can't wait to go back again , outstanding service from all ! More
As soon as I walked into Hillside Auto Mall Muriel and Casandra started working to get me the best possible rate on cars they did a great job made us feel like we were home Issac did a great job getting u Casandra started working to get me the best possible rate on cars they did a great job made us feel like we were home Issac did a great job getting us approved. I would definitely recommend this dealership to family and friends looking to buy a vehicle they made it so easy. More
love this dealership my purchase was fast and customer service was great my sales rep bianely and cassandra were great people will recommend this dealership to everyone. service was great my sales rep bianely and cassandra were great people will recommend this dealership to everyone. More
Sales person was not knowledgeable. He showed me 2 cars (in one minute) and asked me to go to the office. He asked me for my ID. I replied that I just would like to get the price. Another employee came fro (in one minute) and asked me to go to the office. He asked me for my ID. I replied that I just would like to get the price. Another employee came from nowhere, he looked that the manger and started to argue with me about the ID. I stood up and started to leave the office. This manager started to yell at me. He was nasty and rude. I would never go to this dealer again I would suggest that this kind of people would never be in business. More
I was extremely happy with the service I received. This is after visiting quite a few other used car dealers who were nasty and pressured me. I actually found this dealer by walking out of the dealer acro is after visiting quite a few other used car dealers who were nasty and pressured me. I actually found this dealer by walking out of the dealer across the street who made an extremely rude comment to me about how I was wasting his time. I was so pleased with Hillside Automall. The Customer Service was excellent. They definitely know how to treat customers. They made the process very easy. They were also very knowledgable. I have had the car for 3 days and so far it's great. I would definitely recommend them. Great Customer Service is extremely important! More
GREAT EXPERIENCE DEALING WITH JOSH BANKS. WILL DEFINITELY BUY ANOTHER VEHICLE FROM THE DEALER AND IT'S COMPANY. NO STRESS, QUICK APPROVAL AND SAME DAY SERVICE. ONLY TOOK APPROXIMATELY 2 HOURS FROM VISITING T BUY ANOTHER VEHICLE FROM THE DEALER AND IT'S COMPANY. NO STRESS, QUICK APPROVAL AND SAME DAY SERVICE. ONLY TOOK APPROXIMATELY 2 HOURS FROM VISITING THE DEALERSHIP TO DRIVING HOME THE VEHICLE. I ALREADY RECOMMENDED THIS DEALERSHIP TO FAMILY AND FRIENDS. I'LL SEE YOU GUYS SOON TO PURCHASE ANOTHER VEHICLE. THANK YOU!!! More
I had no credit history and my credit score was around 610 approx, yet they got me approved and I drove my car back home next day. It took two days because first day was sunday and I went to them at aroun 610 approx, yet they got me approved and I drove my car back home next day. It took two days because first day was sunday and I went to them at around 6-7, which was pretty late. I own a 2007 Accord now More