Hillside Auto Mall
Queens, NY
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Just bought my first car This was the best expirience I had at a dealer ship, since I first started my search. I would recommend it to anyone of my family and friends. This was the best expirience I had at a dealer ship, since I first started my search. I would recommend it to anyone of my family and friends. More
Bought a 2015 Charger Jay and Cassandra were great, professional, curtious, and had answers to my questions. The financing was easy, the car was clean and in great shape an Jay and Cassandra were great, professional, curtious, and had answers to my questions. The financing was easy, the car was clean and in great shape and they gave me a fair amount for my trade. More
Hillside was great to me It was a small process but Jay was very patient with me, and my experience overall, was worth it, in the end, Hillside Auto is great...plz check them It was a small process but Jay was very patient with me, and my experience overall, was worth it, in the end, Hillside Auto is great...plz check them out! More
Hillside is the best place u can go Hillside auto mall is the best place you can come too an grate severe and grate ppl an I will be coming here again for my next car they have amazing c Hillside auto mall is the best place you can come too an grate severe and grate ppl an I will be coming here again for my next car they have amazing cars More
Bought a Honda Accord Jay was very informative. The rest of the staff was also really friendly. I was not rushed or pressured. It's was a fast and friendly buy. Jay was very informative. The rest of the staff was also really friendly. I was not rushed or pressured. It's was a fast and friendly buy. More
Friendly Customer Service Great experience working with Jay, Explained this is first time purchasing a car, no pressure on financing that I experience in other dealerships. He Great experience working with Jay, Explained this is first time purchasing a car, no pressure on financing that I experience in other dealerships. He everything explained step by step. Office staff members patience with all my questions. More
Customer service was excellent The customer services was excellent and I felt at ease purchasing my car. No one pressured me and I was able to decide with peace. The customer services was excellent and I felt at ease purchasing my car. No one pressured me and I was able to decide with peace. More
excellent customer service. Buy a 2012 IS 250. The staff is very helpful and caring. He took the time to help us find a car that would fit in our budget. Got the best interest r Buy a 2012 IS 250. The staff is very helpful and caring. He took the time to help us find a car that would fit in our budget. Got the best interest rate he could find. They also shop around for the best car insurance. More
STAY AWAY!!! I can't remember the last time I saw a review that was titled stay away and gave a business the benefit of the doubt and just trusted them. If yo I can't remember the last time I saw a review that was titled stay away and gave a business the benefit of the doubt and just trusted them. If you want to get great service and be "taken care" of DO NOT COME HERE. I was personally harassed by the salesman who called, texted and left me voicemails about the sale. At inappropriate times of the day none the less. After going ahead and purchasing a vehicle they handed it to me with a temporary inspection which means they were too lazy to inspect the car. Something could have been severely wrong with the vehicle but they clearly are only thinking about closing the deal instead of making sure their customers are safe and happy. Had to return 4 times after taking the vehicle home. They changed paperwork and added some extra costs once we had already decided on a price the previous day. As soon as I said something the salesman got really defensive and gave me some xxxxxxxx. On my fourth visit I confronted the owner and told him I disliked the service I had received and requested a few additional services to compensate for their short comings. The owner Ray literally yelled at my boyfriend and I in front of other customers. He is a huge hot head and at some point I thought he was going to get physical with us. To my knowledge the customer is always right and throwing in a few extra things to satisfy the customer is extremely reasonable and professional. This is clearly not the way the owner Ray thinks. I would not recommend this place at all!!! The people here especially the owner clearly doesn't understand the way business is conducted and doesn't know how to control his temper. At some point he got in my face and was asking me to justify why I deserved to receive these additional items and what "they" had done wrong. Really? Who does that to a customer? In addition to this the mechanic that they used is the biggest joke and the rudest shop you will ever come across. More
I had an excellent experience buying my Camry from Hillside. I walked in, was shown the available cars, discussed my financing options, and walked out with the car an hour and change after that. excel Hillside. I walked in, was shown the available cars, discussed my financing options, and walked out with the car an hour and change after that. excellent people to work with! More