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Hillsboro Ford - Service Center

Hillsboro, TX

4.8
81 Reviews

81 Reviews of Hillsboro Ford - Service Center

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December 06, 2020

I have always been pleased with the service. Every is friendly and knowledgeable. Pam always was very organized and very helpful. The office staff very friendly. More

by Roberta Kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Sharon, Jeff, Pam
March 27, 2020

Good experience good service and friendly people got it fixed . Insurance covered it and Pam knew how to get it all started. Steering column I think. Know nothing abo More

by clmarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the guys that worked on it-dealt with Pam
January 16, 2020

Hillsboro Ford Review I have always been pleased with car purchases and their service. I have been a customer at Hillsboro Ford way before the owner/name change. Pam in S More

by barbaraclevenger444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam
January 09, 2020

Service department is terrible, the woman named Pam is a dingbat.. she doesn’t remember what people request to have done. We had extended warranty work pre-approved and fixed, they held our vehicle hostag More

by pinkston_1
Recommend Dealer
No
Employees Worked With
Pam
January 08, 2020

Quick and efficient service! While some 30 miles from home, the battery on my 2017 Explorer failed. Ford Roadside assistance responded to my phone call with a few texts. The syste More

by j-squared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo @ Ford Roadside; mobile tech@ Jimzippo Tranporters, Pam (svc mgr) & Chris(tech) @ Hillsboro Ford
November 25, 2019

A clean relaxing environment. Experienced and knowledgeable staff. I’m satisfied with the service on the transmission and safety inspection. A round trip courtesy car ride too. More

by Kingsmen11
Recommend Dealer
Yes
Employees Worked With
Pam and Tom.
October 30, 2019

I ENJOY TAKING MY CAR OVER TO HILLSBORO FORD FOR AS LONG AS I HAD MY CAR , HILLSBORO FORD ALWAYS HAS TAKING CARE OF ALL MY NEEDS.TEY ARE ALWAYS NICE AND FRIENDLEY PEOPLE . More

by jose alejandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE MANAGER PAM MCGRAW
September 16, 2019

A timely appointment for service I arrived on time for my service appointment. They quickly got my truck on the rack and finished while I was having lunch...… even during their lunc More

by Rick Pinner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pam the service manager
August 08, 2019

Great Customer Service Service Department does a wonderful job on my vehicle. Communicates w/me about other work needed other than what I brought my vehicle in for. More

by Escape Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 28, 2019

Over the top service ! I want to say that im working out of town in Hillsboro & Ms. Pam & Allen had my situation in mind when they took care of my steering gearbox failure. More

by Keith_blckbetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam (service manager) & Allen ( shop foreman)
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