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Hillsboro Ford - Service Center

Hillsboro, TX

4.7
115 Reviews

115 Reviews of Hillsboro Ford - Service Center

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May 13, 2025

We have been using Hillsboro Ford for service for several years. I can usually schedule service when I need it without having to wait. We’ve had a couple of issues that needed to be looked at immediately and More

by jb31219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

oh my last repair job that was a recall from Ford, someone definitely dropped the ball. Either Ford or the local dealership provided a terrible customer service. It has made me revaluate whether or no More

by Jamacunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kotch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

One of the smoothest car buying experiences I’ve had. Gabby was great and went above and beyond to make it an easy process. More

by TK7286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Everyone is always friendly and willing to help. The service department does a great job explaining the repairs they will perform on our vehicle. More

by RUSSELL.GAUER
Recommend Dealer
Yes
Employees Worked With
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoManda Orta
April 25, 2025

JoManda took care of me and our car. I was able to drop it off the evening before and she met me at closing time and took the Keys then she provide an employee to deliver the car since I More

by rockinbcattle
Recommend Dealer
Yes
Employees Worked With
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoManda Orta
April 20, 2025

xx xx xx, Usual / Normal service was provided, normal service, new tires ... xx xx xx More

by tcheever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk ser More

by Gallerymassage
Recommend Dealer
Yes
Employees Worked With
David Nelson
April 04, 2025

As usual your dealership goes above & beyond to service their customers. They treat their customers so well. More

by judy.day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McCutchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know the mechanic that serviced my truck but he always does an excellent job
March 24, 2025

Hillsboro Ford is awesome to work with! They even offered to pick up my vehicle. More

by katie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McCutchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Slow to get service High prices Not good Not much else to say for now More

by RJD.RANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen McCutchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
2.0
This rating includes all reviews, with more weight given to recent reviews.
JoManda Orta
2.0
This rating includes all reviews, with more weight given to recent reviews.
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