Hillsboro Ford

This was an awesome dealership and Shawn was pretty awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my requ awesome too. It was a great buying experience. And that young kid Caleb went above and beyond. He took me on a test drive with him driving at my request while I rode in the back seat and showed me all the different modes the vehicle could do and after I purchased it, he even drove me home. The manager was amazing too and very patient with me and friendly. Shawn makes good coffee too!!!! More

Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk ser David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk service person- he helps customers in person in lobby or parking lot. He and his staff are amazing and a blessing More

This was a very quick purchase for me. They had great inventory and very good pricing. Roberto my sales rep was very helpful and answered all my questions. I would definitely recommend thi They had great inventory and very good pricing. Roberto my sales rep was very helpful and answered all my questions. I would definitely recommend this dealer to family and friends. More

As usual your dealership goes above & beyond to service their customers. They treat their customers so well. their customers. They treat their customers so well. More

Super easy to work with. They were offering great deals and had an awesome selection of almost every vehicle you could think of. I would recommend anybody going there and get They were offering great deals and had an awesome selection of almost every vehicle you could think of. I would recommend anybody going there and get him a vehicle because they're cutting some pretty good deals right now More

Professional. Provided all information and financing. Had what I wanted and ready to go. Easy. Provided all information and financing. Had what I wanted and ready to go. Easy. More

They were very prompt with responses, fair on their proposed pricing, with excellent service and delivery! Dennis proposed pricing, with excellent service and delivery! Dennis More

Hillsboro Ford is awesome to work with! They even offered to pick up my vehicle. They even offered to pick up my vehicle. More

Beyond buyer's remorse. .. I would like to communicate with a manager please? First, this was the worst buying experience of a vehicle I have ever had. I came in due to th .. I would like to communicate with a manager please? First, this was the worst buying experience of a vehicle I have ever had. I came in due to the voucher on Facebook saying, if you're upside-down on your vehicle then ya'll can help. A few Red Flags were: The trade in was denied, but was told there was a lot of voucher money put towards the vehicle Then the salesman kept push the fact that in Texas we are safe from having the bank garnish our checks for a vehicle loan. Then when I was checking insurance and trying to communicate with my bank about our Truck we were trying to trade it, my husband said I could go to the truck. I Then stated that we still didn't have our keys, but our truck wasn't in the shop. I also didn't feel right about it costing so much without any roll over (negative equity), which i mentioned to the salesman. We didn't get our Truck keys back until after we signed and paid the $1000 down for the new one. Lastly when I drove away in our vehicle (not the new one) a light or blinker was out, which wasn't out when we arrived. We need to return it. Appreciate any help you can provide. I sent this letter to the dealership 6 days after having the vehicle. With no reply. Now after 7 days, we can't drive the Truck due to a Low engine oil pressure notification on the dash and grinding when we press on the gas. More