Hillsboro Chrysler Dodge Jeep Ram - TX

Worst car buying experience ever Worst dealership ever. Purchased ram 2500 9.10.18....as of 11.15.18 still dont have my new plates. Temp plates expired. Very shady sales manager. They Worst dealership ever. Purchased ram 2500 9.10.18....as of 11.15.18 still dont have my new plates. Temp plates expired. Very shady sales manager. They use a lot of shady sales tactics which i called them out on and my salesperson agreed with me but said it is policy....my ram was supposedly certified. It had broken seat belts, no coolant in engine, not detailed, smelled terrible, missing parts to jack set, no service records provided, tires inflated to twice the max rating, no cabin air filter, squeaking brakes, rattling ac fan.....when i called about the issues i was told by the sales manager, "i guess we are even" then he told me i mislead them on a service light on my trade in even though i provided paperwork from 3rd party ASE mechanic regarding error code and replacement estimate.....the sales manager told me the cost would be 4 times the quote......they also told me they completed recall repairs on my new truck but at my first oil change at a different dealership it hadnt been done....they took 2 months to pay off my trade in resulting in me getting charged late fees and toll charges for a vehicle i no longer own......now when i call bossier no one will let me talk to the general manager....no one will call me back. More

They approved me Great customer service worked with me and friendly highly recommended thanks chad ivie and tim yall are awesome highly recommended all the employees w Great customer service worked with me and friendly highly recommended thanks chad ivie and tim yall are awesome highly recommended all the employees was down to earth very laid back and business at the same time More

worst dealership to deal with From the time I walked through the door in May 2017 to this very day 11/02/18 I have been lied to and ripped off. They told me I was purchasing a Mop From the time I walked through the door in May 2017 to this very day 11/02/18 I have been lied to and ripped off. They told me I was purchasing a Mopar Max Care Warranty to later find out that I had been sold an Allstate worthless warranty. My rear ac went out at 2500 miles Chrysler refused to fix due to it being outside elements that caused the breakage. So I had to pay to repair a manufactures warranty item. Then it went out again in 2500 miles. I was promised a referral fee for bringing a new customer, how stupid was I, and still nothing. They will not return phone calls. Once that sale is made you are nothing, not even a number. Then they mess up your credit by profiling you with someone else instead of your spouse. Nothing but crooks and lies. More

excellent presentation The sales rep, Ben Mosqueda, took his time and allowed me to look at several vehicles. He answered all my questions, and when I left there I felt like The sales rep, Ben Mosqueda, took his time and allowed me to look at several vehicles. He answered all my questions, and when I left there I felt like if I had more questions I could call for more information. I definitely recommend this dealership. I love my new 2016 Malibu! More

The Best! Morgan Henderson made my experience purchasing a new car hassle free, he was very patient and very knowledgeable! I definitely recommend Bossier Chry Morgan Henderson made my experience purchasing a new car hassle free, he was very patient and very knowledgeable! I definitely recommend Bossier Chrysler, thank you Morgan! More

My new Jeep Cherokee! I had the best experience ever here. They were patient with all my questions and took amazing care of me. I suggest you go see Tim!!! Tim will work ha I had the best experience ever here. They were patient with all my questions and took amazing care of me. I suggest you go see Tim!!! Tim will work hard at every turn for you and make sure you leave there with your dream vehicle. Thank you all so much for my incredible Jeep Cherokee! More

The Best Mr. Gates helped me to find exactly what I wanted and to fullfill my needs and I was very please with the service he gave me. Mr. Gates helped me to find exactly what I wanted and to fullfill my needs and I was very please with the service he gave me. More

Business review Bryson is a great salesman, he is very kind and efficient when handling business! I will be returning again to get more great service from your dealer Bryson is a great salesman, he is very kind and efficient when handling business! I will be returning again to get more great service from your dealership. More

Good man, more than a salesman Bryson Gates.... can't say enough good things about him. The man is knowledgeable, kind, and genuine. If you want straight business with no lies and g Bryson Gates.... can't say enough good things about him. The man is knowledgeable, kind, and genuine. If you want straight business with no lies and games, ask for this man! He'll be sure to take care of you! More

Excellent service, no pressure. My husband and I had a wonderful experience purchasing a new vehicle. There was no pressure. The staff very friendly. I will definitely recommend the My husband and I had a wonderful experience purchasing a new vehicle. There was no pressure. The staff very friendly. I will definitely recommend the dealership to my friends and family. More