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Hiller Ford

Franklin, WI

4.7
254 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
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6455 S 108th St

Franklin, WI

53132

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Showing 254 reviews

November 04, 2021

Great dealer, very nice people and Rachel is the best. You can not find a better place to have service on your car More

by Steven.cortese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 16, 2021 -

Hiller Ford responded

Hi Steven, thanks so much for your warm recommendation of Rachel and the team here at Hiller Ford. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. If there is anything else we can do for you, please give us a call.

November 03, 2021

Trying to get customers to come back to pay for dealer add ons NOT on the actual contract? Shame on you. More

by pmcd96
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SurfaceCare
Nov 16, 2021 -

Hiller Ford responded

pmcd96, We are extremely disappointed to hear about your negative experience at our dealership. Our customers mean the world to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at 414-425-1000 and we will do our best to make this better. We hope to hear from you soon.

November 02, 2021

I brought my fleet vehicle in for service and they were able to get me in quickly and perform the services needed quickly and reasonably. Dave Bainer in the Service group was amazing to work with. More

by pprzyby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bainer
Nov 16, 2021 -

Hiller Ford responded

pprzyby, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience.

October 31, 2021

Well established dealer with a long history in this region. They are professional in every sense of the word in my experience with them. More

by a7272toyou
Recommend Dealer
Yes
Employees Worked With
Ned (body shop)
Nov 16, 2021 -

Hiller Ford responded

a7272toyou, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

October 20, 2021

Recall work done promptly and treated as well as when I’m a paying customer More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Suputo
October 18, 2021

Very honest, and easy to work with. I chose Hiller because of good reviews and that they were certified for EVs. More

by Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
October 13, 2021

Very courteous and knowledgeable Service was completed in a timely manner. Also received some quotes on tire replacement while I waited More

by Gslampone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Young lady that was service manager. And a young man with long hair. Both were very pleasant
October 07, 2021

Colin was great,made sure he answered all my questions and got things done in a timely manner.I live in Brookfield and could go to a closer dealership but go out of my way to go to Hiller Ford. More

by geraldzimmermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
October 01, 2021

On time and work was done quickly. Easy to drive in. Efficient staff. Nice waiting by area. More

by Linnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name. He works in the oil change area.
September 16, 2021

Excellent Sales support during the purchase process. There was excellent follow up and adequate information to make the purchase decision. More

by H.akwaboah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Kostrzewa
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