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Hiller Ford
Franklin, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Bought a used car that broke down twice in the first 24 hours. first was told that it needed a battery, has someone pick me up off the side of the road and got a battery ($100) and it restarted. went to wo hours. first was told that it needed a battery, has someone pick me up off the side of the road and got a battery ($100) and it restarted. went to work (4hrs late). After work I was heading back to the dealer and the car died again. Now a tow truck had to come. they said in 30min to a hour. 2 1/2 hrs later no tow truck. I got a ride to the dealer and was still considering buying another car (was going to buy 2) I took the other car overnight and returned the next night (Now my 4th out of five nights) and never even offered a soda. I met with rude and poor attitude salesman witch did not even stand up to greet me and my family. I mention I found the same car for 2k less and asked him what he could do for me on the price. He simply said I guess I'll take the plates off and go home. And he did without saying goodbye. I was approved and ready to sign papers and the guy couldnt even throw in a oil change, to try and get my buisness after all I went through. that is how it ended. No wonder the auto makers cant sell cars. this guy wants a commission for absolutly no effort. I am in customer service so I didnt even get upset when the first car broke down because stuff happens. but to not even make a effort to compensate me on another purchase is UNBELIEVABLE. Oh and I was approved to buy 2 cars from them. I am sure someone out there will want my buisness. On a positive side the finance guy was great!!! More
THis dealer did not inspect my trade or question me about it before taking delivery. They are sueing me now for damages that exsited and i didnt even know. Do not go to this dealer. They are unfair crooks. S it before taking delivery. They are sueing me now for damages that exsited and i didnt even know. Do not go to this dealer. They are unfair crooks. Stay away. They are not reasonable and can not be held accountable for mistakes they made. WATCH OUT! More
Hiller Ford dealer has the worst service. I had my car towed to this dealer because I was close to the dealer. The technical writer was being a jerk about the whole thing. He didn't even care to listen to towed to this dealer because I was close to the dealer. The technical writer was being a jerk about the whole thing. He didn't even care to listen to what I have to say regarding the issue with the car. He only joted my number and address and send me off. This happened on Friday. Today (Monday), I received a call from someone at Hiller Service. This person asked me for where I parked my car, and what color and model is my car. In addition, this person asked what is wrong with my car. If I have the choice, I would have my car towed to Heiser Ford! More