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Hiller Ford

Franklin, WI

4.7
254 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
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6455 S 108th St

Franklin, WI

53132

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Showing 254 reviews

January 04, 2013

After the 3rd trip and calls to the dealer, the car I found doing Internet searches finally made it to the lot. I should have known after the bogus excuses for the not being on the lot, the experience i More

by H8wst
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl
Jan 10, 2013 -

Hiller Ford responded

h8wst, Please accept my apology for the way things turned out on your recent visit to our dealership. All of our used vehicles must be inspected to meet our quality standards and sometimes this takes time to get it done right. We use several reliable sources when pricing our vehicles in order to stay competitive. In this case the Kelley Blue Book Price was $20,746 in excellent condition and our price was $16,982. I hope you were able to find the vehicle that suits your needs and if there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller

December 24, 2012

Very kowledgeable and helpfull staff. They made every effort to make us feel special throught out the purchase process. We never felt pressured to buy. Very nice experience. More

by 3labs1jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Wolff
Dec 26, 2012 -

Hiller Ford responded

3labs1jack, Thank you for the positive words about your most recent visit to our dealership. I am glad that our sales staff made your experience a pleasant one. We strive to make all of our customers feel as you did. If there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller

December 19, 2012

Inquired about a new vehicle purchase, and the people were friendly and informative. The sales staff was very helpful in my search, and i was very happy with the way i was treated. More

by turkpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 21, 2012 -

Hiller Ford responded

turkpa, I am glad that our sales staff was able to answer all of your questions about a new vehicle purchase. If we can be of any further assistance, please let us know. Sincerely, Jay Hiller

December 14, 2012

DON'T GO!! After wasting my entire day, I returned to purchase the vehicle and found out it was $1000.00 more than quoted with only a, "I made a mistake," excuse!! Stay away!! More

by Andystravels5
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill, Darwin
Dec 21, 2012 -

Hiller Ford responded

Andystravels5, Thank you for taking the time to review our dealership. I am sorry that we were unable to meet your price on the purchase of a 2013 Escape. Our sales staff makes every effort to use all of the rebates and incentives that Ford makes available to us. Sometimes, however, there are certain restrictions that we cannot control, but it is never our intention to deceive our customers. If there is anything else that I can help you with, please do not hesitate to call. Sincerely, Jay Hiller

December 13, 2012

Steve Misher was courteous and professional. Made our buying experience fast and efficient. He explained the car, options, trade-in, lease, rebate, etc. thoroughly. We would highly recommend him and Hill More

by MAS1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Misher
Dec 21, 2012 -

Hiller Ford responded

MAS1230, Thank you for the wonderful review about your recent purchase at our dealership. Steve is one our best and strives to make every customer feel completely confident about their vehicle purchase. We look forward to seeing you at your next oil change. Drive safely! Sincerely, Jay Hiller

December 02, 2012

What a wonderful experience my wife and I had this past week dealing with Hiller Ford. After buying used vehicles our entire lives we decided to purchase 2 new vehicles. We dealt with Pam Wolff and Terry More

by benwest4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Wolff and Terry W also Carl and Jim in Finance
Dec 03, 2012 -

Hiller Ford responded

benwest4, Thank you for all the kind words about our sales staff here atHiller Ford. It is our goal to make the buying experience an easy one for everyone who comes into our dealership. It is loyal customers like yourself that keep us working hard to do just that. Enjoy your new Fusion and Focus and if there is anything else that we can help you with please feel free to call. Sincerely, Jay Hiller

November 30, 2012

Had a no hassle process with purchasing a new car and Dan provided great information for me to come up with my decision on car and options. More

by brzimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Napierala
Dec 03, 2012 -

Hiller Ford responded

bizimm, Thank you for taking the time to write a review about your recent visit to our dealership. I am glad that Dan was able to make the purchasing process an easy one. Enjoy your new ride. We look forward to seeing you at your next oil change. Sincerely, Jay Hiller

November 14, 2012

Steve Misher and Carl Wallace made the purchase of our new Edge a truly pleasurable experience. From the explanation of the various options available, to the up front pricing, to the thorough set up and More

by nerakmot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Misher & Carl Wallace
Nov 20, 2012 -

Hiller Ford responded

nerakmot, Thank you for taking the time to write such a nice review about our dealership. I am glad to hear that Steve and Carl made the car buying process go so smoothly for you. Rachael is one of the best when it comes to teaching the Sync system. If there is anything else that we can help you with, please give us a call. Enjoy your new Edge. Sincerely, Jay Hiller

November 06, 2012

This dealer flat out lied to me. They quoted me a price on a new car that I was ready to pay cash with. Their quote was a lie so they could try to bait and switch me to come back and buy something else. W More

by Lacroixr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Hoyt
Nov 12, 2012 -

Hiller Ford responded

Mr. Lacroixr, Please accept my apology for the way things turned out the night that you visited our dealership. It is never our intention to deceive any customer that comes to our dealership. It is our goal to help every customer find the right car at the right price. I hope you were able to find the Focus that works for you. It is a great car and will serve you well. If I can be of any further assistance, please give me a call. Sincerely, Jay Hiller

October 27, 2012

Going to Hiller Ford was the best decision I made in purchasing my new car. The service was great and Dan Napierala was a very helpful young man. The atmosphere was friendly and there was no pressure to More

by stephy72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Napierala
Nov 02, 2012 -

Hiller Ford responded

Stephy, Thank you for taking the time to write such a nice review about our dealership. I am glad that Dan was able to get you through the car buying process to your satisfaction. It is our goal to make every customer feel as good as you did when they leave Hiller Ford. Enjoy your new vehicle. We look forward to seeing you at your next oil change. Sincerely, Jay Hiller

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