Back

Hiller Ford

Franklin, WI

4.7
254 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
Contact Dealership

6455 S 108th St

Franklin, WI

53132

Directions

By Type

Showing 254 reviews

March 23, 2015

Russ Mayer experience We have purchased 2 vehicles in the past year with Russ Mayer. The first time was for a personal vehicle and found Russ to be very up front, straight More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Mayer
Mar 26, 2015 -

Hiller Ford responded

Jill, Thank you for the positive review about Russ and the purchase of 2 vehicles in the past year! I really appreciate your business and I know Russ will appreciate your kind words. I hope that you enjoy both your personal vehicle and your company vehicle for many miles to come. If you ever need anything please do not hesitate to call! Sincerely, Jay Hiller

February 05, 2015

Thorough and Enjoyable The quality of service, the warmth and fairness in the car buying experience recently concluded including Russ Mayer, [not a relative, check the spell More

by Rmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Mayer and Craig Mariani
Feb 11, 2015 -

Hiller Ford responded

Rmayer, You are right a positive experience should not be kept a secret, I appreciate you taking the time to write such a glowing review! I am pleased to hear that Russ, Craig and the rest of the team were able to provide a positive car buying experience for you and your wife! Thank you again for the positive endorsement and for being loyal customers, we look forward to serving you for many years to come! Please do not hesitate to call if we can ever help you with anything. Sincerely Jay Hiller

January 27, 2015

Poor service department I took my 96 Grand Marquix into Hiller. I got a recall in the mail for the cruise control. I didn't think is was needed but my wife took it in. Tha More

by Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 29, 2015 -

Hiller Ford responded

I apologize for the inconvenience you experienced at your recent visit to our service department. We value your feedback and I would like to personally assist you in trying to resolve this issue. Sincerely, Jay Hiller

June 10, 2014

2014 Ford Explorer I would like to recommend Pam Wolff at Hiller Ford to be your sales consulant. She was actually running around to finish things up for me so I could m More

by mglisch827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Wolff
Nov 07, 2014 -

Hiller Ford responded

Mike, Thank you for taking the time to review Pam! She is a wonderful sales consultant who has been with us for a long time, we are lucky to have her! Please do not hesitate to contact Pam or myself if you ever need anything. Sincerely Jay Hiller

November 11, 2013

Smaller dealership, fair prices. Straightforward negotiating. They did not try to hide the price by constantly turning the conversations toward payment amounts, which tends to feel condescending and More

by Mjwood220
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Napierala
Nov 20, 2013 -

Hiller Ford responded

Mjwood220, Thank you for taking the time to review your recent visit to our dealership. I am happy to hear that the car buying experience was straightforward and enjoyable for you. Our goal is to make every customer feel as good as you did when they leave Hiller Ford! Enjoy your new vehicle and please do not hesitate to call us if there is anything else that we can do for you. Sincerely, Jay Hiller

August 01, 2013

I came in to test drive the new Ford Fusion Titanium and I was greeted by Dan Napierala. He was friendly, knowledgeable and pleasant to work with. I fell in love with the vehicle and Dan and Steve helped ma More

by parislove9812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN NAPIERALA
Aug 12, 2013 -

Hiller Ford responded

Parislove9812, Congratulations on the purchase of your new Ford Fusion Titanium and thank you for the positive review about Dan and Steve. They both have many years of experience in this business and I know that they will appreciate all of your kind words. Drive safe and we look forward to your next visit! Sincerely, Jay Hiller

May 18, 2013

Finally we found a dealer that treats the customer with respect. Our salesperson, Dan Napierala, was a pleasure to deal with. Very knowledgeable of the vehilces and straightforward with pricing. Hiller More

by dslomski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN NAPIERALA
May 31, 2013 -

Hiller Ford responded

Dslomski, Thank you for the positive feedback regarding your recent visit with us here at Hiller Ford. I am happy to hear that Dan made the car buying experience easy and enjoyable for you. Our goal is to make every customer feel as good as you did when they leave Hiller Ford! Drive safely and enjoy your new vehicle! Sincerely, Jay Hiller

April 12, 2013

Outstanding service from Dan the salesman to Jim the finance guy. Everything was explained in detail and I would highly recommend anyone looking for a new car to make their way to Hiller Ford. I am a to More

by MarkBristow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Napierala
Apr 23, 2013 -

Hiller Ford responded

Mark, Thank you for the enthusiastic review about your salesperson Dan and Jim from finance. I am sure that they will appreciate all of your kind words. I am happy to hear that everything was explained to your satisfaction. We like our sales staff to make sure their customers are comfortable with everything before they leave our dealership. We look forward to your next visit and if there is anything else that we can help you with please give us a call. Sincerely, Jay Hiller

April 11, 2013

I just picked up a Fusion Titanium. The sales man Dan Napierala was very helpful and a pleasure to work with. The sales manager was also very very polite. I would recommend Hiller Ford if you are looki More

by broma123345
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Napierala
Apr 23, 2013 -

Hiller Ford responded

broma123345, Congratulations on your New Fusion and thank you for the kind words about your salesman Dan and the sales manager. We strive to make the car buying process a pleasant one for all of our customers. Enjoy your new vehicle and we look foward to seeing you in the future. Sincerely, Jay Hiller

March 24, 2013

Not only did they find me the best deal and discounts Not only did they find me the best deal and discounts that I am elegable for, they took the time to research banks and find me the best financ More

by sarah4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Misher
Apr 03, 2013 -

Hiller Ford responded

Sarah, Thank you for taking the time to write such a positive review about our dealership. I am happy to hear that Steve and our finance team were able to find you the best deal on your new Focus. It is great that Steve went over all the new features with you. New vehicles bring new technology and we like our sales staff to make sure their customers are comfortable with everything before they leave our dealership. Enjoy your new Focus and we look forward to seeing you at your next oil change. Sincerely, Jay Hiller

...
20
...