Hiller Ford
Franklin, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Russ Mayer experience We have purchased 2 vehicles in the past year with Russ Mayer. The first time was for a personal vehicle and found Russ to be very up front, straight We have purchased 2 vehicles in the past year with Russ Mayer. The first time was for a personal vehicle and found Russ to be very up front, straight forward and professional. Because the purchase was so seamless, we bought a 2nd company vehicle through Russ and had the same professional service as the first purchase. I would highly recommend Russ as a salesperson. More
Thorough and Enjoyable The quality of service, the warmth and fairness in the car buying experience recently concluded including Russ Mayer, [not a relative, check the spell The quality of service, the warmth and fairness in the car buying experience recently concluded including Russ Mayer, [not a relative, check the spelling] Craig and Jay Hiller himself were extraordinary. My wife and I were delighted once again by our overall treatment and by the specifics of this car purchasing experience. We've been back at least four times now and I really believe it is getting better each time. Furthermore, the follow up from Russ in this case and the overall auto service has been exemplary. I have recommended this dealership several dozen times and will continue to do so. Why should such a positive experience be kept a secret? More
Poor service department I took my 96 Grand Marquix into Hiller. I got a recall in the mail for the cruise control. I didn't think is was needed but my wife took it in. Tha I took my 96 Grand Marquix into Hiller. I got a recall in the mail for the cruise control. I didn't think is was needed but my wife took it in. Thats right, now the cruise doesn't work. Guy there said it was a coincidence! After 18 years the cruise went the same day you worked on it! Incredible. More
2014 Ford Explorer I would like to recommend Pam Wolff at Hiller Ford to be your sales consulant. She was actually running around to finish things up for me so I could m I would like to recommend Pam Wolff at Hiller Ford to be your sales consulant. She was actually running around to finish things up for me so I could make my next appointment. She was very helpful and a pleasure to work with. Thanks again Pam. Mike More
Smaller dealership, fair prices. Straightforward negotiating. They did not try to hide the price by constantly turning the conversations toward payment amounts, which tends to feel condescending and negotiating. They did not try to hide the price by constantly turning the conversations toward payment amounts, which tends to feel condescending and insulting. Overall good experience. I feel we reached a fair deal on my trade, and they have a no haggle policy on the used vehicles, which presented a fair price on the sticker. More
I came in to test drive the new Ford Fusion Titanium and I was greeted by Dan Napierala. He was friendly, knowledgeable and pleasant to work with. I fell in love with the vehicle and Dan and Steve helped ma I was greeted by Dan Napierala. He was friendly, knowledgeable and pleasant to work with. I fell in love with the vehicle and Dan and Steve helped make the transaction run smoothly. Very pleased customer! More
Finally we found a dealer that treats the customer with respect. Our salesperson, Dan Napierala, was a pleasure to deal with. Very knowledgeable of the vehilces and straightforward with pricing. Hiller respect. Our salesperson, Dan Napierala, was a pleasure to deal with. Very knowledgeable of the vehilces and straightforward with pricing. Hiller did not have the vehilce we wanted, but quickly located the exact model for us. If you are looking for an easy car buying experience, I'd highly recommend Hiller Ford. More
Outstanding service from Dan the salesman to Jim the finance guy. Everything was explained in detail and I would highly recommend anyone looking for a new car to make their way to Hiller Ford. I am a to finance guy. Everything was explained in detail and I would highly recommend anyone looking for a new car to make their way to Hiller Ford. I am a tough sell and if they can get on my good side then you will have no problem!! More
I just picked up a Fusion Titanium. The sales man Dan Napierala was very helpful and a pleasure to work with. The sales manager was also very very polite. I would recommend Hiller Ford if you are looki Napierala was very helpful and a pleasure to work with. The sales manager was also very very polite. I would recommend Hiller Ford if you are looking..... More
Not only did they find me the best deal and discounts Not only did they find me the best deal and discounts that I am elegable for, they took the time to research banks and find me the best financ Not only did they find me the best deal and discounts that I am elegable for, they took the time to research banks and find me the best financing option with the lowest interest rate. They explained all of the paperwork in normal terms so that I could understand fully what I was signing. To add to my already wonderful experience, Steve took the time to sit in my new car with me and go over basic setup of the Sync system, and the computer options in the car. Also, they offer a great extended warranty that I know will come in handy. All of the poeple that I encountered there were happy, and willing to go out of their way to help cater to my needs. Thank you Steve and the team at Hiller for getting me my new Focus! I love it! More