
Hiller Ford
Franklin, WI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Not 1 but 2 huge pointless trips This place has a lot to learn about respecting potential buyers. Saturday I drove here which is 1 hour and 20 minutes one way to look at a specific ca This place has a lot to learn about respecting potential buyers. Saturday I drove here which is 1 hour and 20 minutes one way to look at a specific car. Walked talked to the first salesman, got the key and went for a drive. Got back that salesman went to a different building. The second salesman answered a few questions then got a call also to go to the other building. Tells us if we want to wait around he would be back. We left drove home again 1 hour and 20 minutes. Monday I call on a similar car with less miles. Tell this salesman I am coming to look at it and he says ok. At this point I let him know it will be an hour or so before I will arrive because again it's an 1 hour and 20 minute drive. We get there find the salesman I talked to. Let him know that I called about this car earlier he immediately responds "oh yeah we just sold that sorry". So as I am looking to spend between $10,000 and $15,000 which might not mean that much to these people but it means something to me. I will never buy anthing from here after this even though there was still 2 vehicles I was interested in. All and all I wasted 5 hours 30 minutes for nothing more than frustration and disappointment. More
We walked away We have purchased numerous cars from Hiller. Never again. We walked into the dealership to purchase one model and the salesman spent the next hour try We have purchased numerous cars from Hiller. Never again. We walked into the dealership to purchase one model and the salesman spent the next hour trying to up-sell us on a more expensive model. Later we agreed to purchase a particular vehicle in the model we wanted that was located on another dealer's lot. As we were signing papers, the salesman changed the terms in the middle of the sale by $430.00. We had that straightened out and put down money on the car we wanted.. The final straw was Hiller could not obtain the vehicle they sold us and tried to slip in a different car, one with higher mileage. We walked away from this sale and purchased a car from a different dealership. More
Made it happen Chad was able to give me a few options for vehicles that fit my budget, and made it happen. Great guy to work with, I would highly recommend him. Chad was able to give me a few options for vehicles that fit my budget, and made it happen. Great guy to work with, I would highly recommend him. More
In and out in one week, Our salesman, Devin, was very helpful in our Ford Explorer purchase. We wanted an SUV for our expanding family and looked at them one week and came b Our salesman, Devin, was very helpful in our Ford Explorer purchase. We wanted an SUV for our expanding family and looked at them one week and came back the following week and purchased it. They probably had some of the best selections of used Explorers in the Milwaukee and surrounding areas. More
Hiller Ford Experience There were a bunch of helpful people in there, and for me, it felt like they were doing everything they could to get me in a deal that I was comfortab There were a bunch of helpful people in there, and for me, it felt like they were doing everything they could to get me in a deal that I was comfortable in for the car I wanted. I got the car and have been happy ever since! More
new truck lease Salesman Caleb struck was great. Worked with two different sales managers. One gave me a discount the second said I didn't qualify. I almost walked Salesman Caleb struck was great. Worked with two different sales managers. One gave me a discount the second said I didn't qualify. I almost walked away from the lease. If it wasn't for our salesman Caleb I would have. More
Great experience Great service and at a great price! Ask for Dennis. They were very informative and they gave me a great value for my trade in. Great service and at a great price! Ask for Dennis. They were very informative and they gave me a great value for my trade in. More
Hiller Extremely smooth buying process. Great experience. The salesmen Marty was very knowledgeable and friendly. The Financing department was very friendl Extremely smooth buying process. Great experience. The salesmen Marty was very knowledgeable and friendly. The Financing department was very friendly and efficient with no issues. More
HORRIBLE, AVOID THIS DEALERSHIP! Nikki Krause · 6 minutes ago ABSOLUTELY THE WORST - AVOID THIS DEALERSHIP AT ALL COSTS! I leased a 2016 Edge on November 28. When we picked it u Nikki Krause · 6 minutes ago ABSOLUTELY THE WORST - AVOID THIS DEALERSHIP AT ALL COSTS! I leased a 2016 Edge on November 28. When we picked it up it was dark and rainy. My husband asked to have the vehicle pulled into the service department so that we could look at it. We were told no because the service dept was still open, but not to worry the car was in perfect shape. Turns out - the service department closed about 10 minutes after we got there - there was no reason why someone couldn't pull the car in. When I saw the car in daylight the next day, there was a scratch in the door. I followed up immediately with my sales person to receive nothing but the run around for several weeks. It all became my responsibility to figure out. Then once they were able to get the car in to fix, I got a loaner car that was delivered with low tire pressure - and not even close to what I lease. On top of that, I got lied to about when I'd get my vehicle back - screwing up a yearly tradition that I have with my son. Just avoid them - no one takes ownership of anything they're doing - there is no accountability, and no one will make any strides to fix their issues. More
Great experience with dealers at Hiller Ford Dennis Gonzalez was extremely helpful in my first car shopping experience. I told him specific things I wanted in a car and he was able to find it all Dennis Gonzalez was extremely helpful in my first car shopping experience. I told him specific things I wanted in a car and he was able to find it all and get it from another dealership within a couple days. I absolutely love my new Fusion! More