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Hiller Ford

Franklin, WI

4.7
256 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve. Sincerely, Jay Hiller ( Ken's son ) President
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6455 S 108th St

Franklin, WI

53132

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Showing 256 reviews

March 27, 2017

Not 1 but 2 huge pointless trips This place has a lot to learn about respecting potential buyers. Saturday I drove here which is 1 hour and 20 minutes one way to look at a specific ca More

by Worstdealershipever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ
Mar 28, 2017 -

Hiller Ford responded

Worstdealershipever, We sincerely apologize for the recent experience that you had here at Hiller Ford. On Monday when the salesperson spoke to you, you did not give him your name or phone number. If we had that information we certainly would have called you right away to tell you that the vehicle you were coming in to see had been sold while you were driving to our dealership. We apologize that this happened and we hope you find the vehicle that you are looking for.

March 26, 2017

We walked away We have purchased numerous cars from Hiller. Never again. We walked into the dealership to purchase one model and the salesman spent the next hour try More

by Jeff. Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty, Jason (no last names given).
Mar 28, 2017 -

Hiller Ford responded

Jeff, I apologize for the recent experience that you had here at Hiller Ford. When we trade with other dealers for vehicles there is always a risk of the trade falling through, I am sorry that you experienced this. I sincerely appreciate your previous vehicle purchases from Hiller Ford and thank you for coming in and giving us a chance to earn your business. Sincerely, Jay Hiller

March 11, 2017

Made it happen Chad was able to give me a few options for vehicles that fit my budget, and made it happen. Great guy to work with, I would highly recommend him. More

by MikeAllard75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad B.
Mar 28, 2017 -

Hiller Ford responded

Mike, Thank you for taking the time to write a review about Chad and your experience at Hiller Ford. We appreciate your recommendation and we will see you at your next visit! Sincerely, Jay Hiller

March 05, 2017

In and out in one week, Our salesman, Devin, was very helpful in our Ford Explorer purchase. We wanted an SUV for our expanding family and looked at them one week and came b More

by Mark P83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Behling
Mar 28, 2017 -

Hiller Ford responded

Mark, Congratulations on your Ford Explorer! We are happy to hear that Devin was able to find you the perfect SUV for your expanding family, the Explorer is a great family vehicle. If you ever need anything please do not hesitate to call! Sincerely, Jay Hiller

February 21, 2017

Hiller Ford Experience There were a bunch of helpful people in there, and for me, it felt like they were doing everything they could to get me in a deal that I was comfortab More

by bdcarenthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gonzalez
Mar 28, 2017 -

Hiller Ford responded

bdcarenthusiast, Thank you for the positive endorsement about Hiller Ford. It is great to hear that you are happy with your car! Enjoy your new ride and please do not hesitate to call if you ever need anything! Sincerely, Jay Hiller

February 01, 2017

new truck lease Salesman Caleb struck was great. Worked with two different sales managers. One gave me a discount the second said I didn't qualify. I almost walked More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
caleb struck, Dennis Gonzalez, Eric Schmidt
Mar 28, 2017 -

Hiller Ford responded

Truckguy, Thank you for the positive endorsement about Caleb. I apologize for the confusion on the different rebates. I am happy to hear that Caleb was able to find you a great truck! We hope you enjoy it for many miles to come! Sincerely, Jay Hiller

January 04, 2017

Great experience Great service and at a great price! Ask for Dennis. They were very informative and they gave me a great value for my trade in. More

by Dancarguy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 28, 2017 -

Hiller Ford responded

Dancarguy18, Thank you for taking the time to write a positive review about Dennis! Congratulations on your new vehicle, we hope you enjoy it for many miles to come! Sincerely, Jay Hiller

December 27, 2016

Hiller Extremely smooth buying process. Great experience. The salesmen Marty was very knowledgeable and friendly. The Financing department was very friendl More

by Molecpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Martinez
Mar 28, 2017 -

Hiller Ford responded

Molecpa, Thank you for the positive endorsement about your recent experience at Hiller Ford. We are happy to hear that everything went smoothly during your visit. Please do not hesitate to call if you ever need anything! Sincerely, Jay Hiller

December 21, 2016

HORRIBLE, AVOID THIS DEALERSHIP! Nikki Krause · 6 minutes ago ABSOLUTELY THE WORST - AVOID THIS DEALERSHIP AT ALL COSTS! I leased a 2016 Edge on November 28. When we picked it u More

by Nicole Krause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Wolff, Jason Behling, Gary Schwindt, Jay Hiller
Dec 26, 2016 -

Hiller Ford responded

Nikki, I apologize for the experience that you had when you took delivery of your Ford Edge and when you brought it into our Body Shop. Please call me at 414-425-1000 to further discuss this issue. Sincerely, Jay Hiller

December 20, 2016

Great experience with dealers at Hiller Ford Dennis Gonzalez was extremely helpful in my first car shopping experience. I told him specific things I wanted in a car and he was able to find it all More

by Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gonzalez
Dec 26, 2016 -

Hiller Ford responded

Matty, Congratulations on your 2017 Ford Fusion!! Enjoy your new ride and please do not hesitate to call if you ever need anything! Sincerely, Jay Hiller

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