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Hiller Ford
Franklin, WI
254 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve.
Sincerely, Jay Hiller
( Ken's son ) President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 254 reviews
December 18, 2018
Disrespectful I am usually very pleased with the service. This time when I got in my truck after an oil change all I could smell was smoke from what I can only ass I am usually very pleased with the service. This time when I got in my truck after an oil change all I could smell was smoke from what I can only assume was the tech vaping in or around my truck. I had to drive home with the windows down and had to leave them down for several hours. As someone who is highly allergic to the chemicals, I would hate for someone to have an asthma attack while driving. I will not be bringing my vehicles there any more until I know this will be rectified. More
by Mike Kies
Employees Worked With
Was not told
November 10, 2018
Excellent top to bottom! Great service, professionalism and price! For a first time visit I was impressed with the quality and professionalism of the staff. The facility was q Great service, professionalism and price! For a first time visit I was impressed with the quality and professionalism of the staff. The facility was quite clean and the service was efficient. More
by Aaron
Employees Worked With
Aaron Turk
November 01, 2018
BEST overall dealership I have purchased my last 3 vehicles from Hiller Ford. My dealings with them go back to 2010 when I purchased a 2010 Ford Escape. Each time I was treat I have purchased my last 3 vehicles from Hiller Ford. My dealings with them go back to 2010 when I purchased a 2010 Ford Escape. Each time I was treated much better than I expected. There have been times where I have had to have warranty work done which was completed in a very timely fashion and the service department personnel are very nice and have always conducted themselves in a professional manner. The same can be said about the Quick Lane crew. I would highly recommend this dealership for new or used vehicles and service. More
by Djf105
Employees Worked With
Dave / Service
October 30, 2018
Quick service Quick and friendly oil change. During multi point check was advised that tire tread indicated new tires needed soon. Tires are original tires on vehic Quick and friendly oil change. During multi point check was advised that tire tread indicated new tires needed soon. Tires are original tires on vehicle that was purchased new 25,000 miles ago . I expressed my concern with staff that tires should last longer than this low mileage for tires that came on $48,000 vehicle. They shared my concern but advised they could do nothing but sell me a new set. More
by Charlie12
Employees Worked With
Quick lane staff
August 28, 2018
Fast friendly service The dealership is very clean. The staff is always nice. I like the clean waiting area with coffee and water and snacks. The dealership remodel is nice The dealership is very clean. The staff is always nice. I like the clean waiting area with coffee and water and snacks. The dealership remodel is nice. More
by Betsy
Employees Worked With
Joel
August 27, 2018
Took 2013 explorer in to repair rust on tailgate. Not pleased that a 2013 Explorer with 60,000 miles had rust, but Hiller body shop did a good job and Satisfied with their work Not pleased that a 2013 Explorer with 60,000 miles had rust, but Hiller body shop did a good job and Satisfied with their work More
by Randy1
Employees Worked With
Ned
August 09, 2018
Hiller service Done right at a fair price. Both Dave and Aaron explain clearly what needs to be done. As usual I was satisfied with my service experience at Hiller Done right at a fair price. Both Dave and Aaron explain clearly what needs to be done. As usual I was satisfied with my service experience at Hiller Ford. More
by Paul L
Employees Worked With
Dave Bainer
August 07, 2018
Great service! Very accommodating to your needs! Gave me a early appointment as I requested an was able to get there shuttle ride home and back to the dealership. Very accommodating to your needs! Gave me a early appointment as I requested an was able to get there shuttle ride home and back to the dealership. More
by Walleyes123
Employees Worked With
Aaron Turk
July 22, 2018
Ford edge Our sales person Caleb was very helpful and it was a fast smooth transaction we would recommend going to Hiller Ford and our sales person was great wo Our sales person Caleb was very helpful and it was a fast smooth transaction we would recommend going to Hiller Ford and our sales person was great would recommend him More
by Eddie4581
Employees Worked With
Calib struck
July 20, 2018
Fast and easy!!! I was in and out, with a new truck I have little time in the day to get things done. Everything worked out Great!! Thank You I was in and out, with a new truck I have little time in the day to get things done. Everything worked out Great!! Thank You More
by JMize116
Employees Worked With
Dobby , Dennis ,and Jason
