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Hiller Ford
Franklin, WI
257 Reviews
Ken Hiller opened the doors to Hiller Ford on May 1, 1954. Originally called Hales Corners Motors, the dealership was located in the village of Hales Corners. In the summer of 1959, Ken moved the dealership to its current location on Highway 100, one-half mile south of Hales Corners to the city of Franklin. As Franklin, Hales Corners and the rest of the area grew, so did Hiller Ford. Today, Hiller Ford is one of the largest Ford dealerships in the state of Wisconsin. Hiller Ford has won Ford's prestigious President's Award for customer satisfaction and sales leadership 15 times! In closing, I'd like to say it has been a privilege to serve our fine customers over the past 65 years. We have been very fortunate to be a part of the great community we serve.
Sincerely, Jay Hiller
( Ken's son ) President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 257 reviews
September 22, 2025
If I could give a negative rating to the service department I would!! Our car was making a slight noise, we dropped it off to get looked at and got a call saying they didn’t hear the noise while tes department I would!! Our car was making a slight noise, we dropped it off to get looked at and got a call saying they didn’t hear the noise while test driving it but they would look at it the next day. Then I get a call the next day saying our exhaust system is completely mangled! And would cost over $4000 to repair, I told them not to do repairs and came to pick it up and the vehicle is now making noises it was not making before I dropped it off and is all scratched and dented underneath!! It was not like this when we dropped it off! The technician tried to say I likely hit something! I did not! Wish I would of read more reviews before trusting their service department! More
by Nik
Employees Worked With
Collin
April 10, 2025
After getting great results from Hiller Service Department I went in to purchase another Ford F-150. I worked with Jordan Torres and so glad I found him. Very knowledgeable, follows a good proces Department I went in to purchase another Ford F-150. I worked with Jordan Torres and so glad I found him. Very knowledgeable, follows a good process, and does not pressure sell. Also provided an attractive price. I picked up my new vehicle yesterday. Great satisfaction with Hiller Ford. Glad I found them. More
by Wayne E.
Employees Worked With
Jordan Torres, Don - Service Mgr.
April 10, 2025
After getting great results from Hiller Service Department I went in to purchase another Ford F-150. I worked with Jordan Torres and so glad I found him. Very knowledgeable, follows a good proces Department I went in to purchase another Ford F-150. I worked with Jordan Torres and so glad I found him. Very knowledgeable, follows a good process, and does not pressure sell. Also provided an attractive price. I picked up my new vehicle yesterday. Great satisfaction with Hiller Ford. Glad I found them. More
by Wayne E.
Employees Worked With
Jordan Torres, Don - Service Mgr.
August 02, 2024
Darren was fantastic to work with! He was patient as I was deciding between a few options, he was knowledgeable, was thorough, and maintained appropriate follow up with me, without bei He was patient as I was deciding between a few options, he was knowledgeable, was thorough, and maintained appropriate follow up with me, without being too pushy. Which I appreciated. More
by Skaterfamily11
Employees Worked With
Darren Smith
May 14, 2024
Excellent customer service skills! Efficient and courteous too, coffee good too ;-) i recommend Hiller Ford to anyone looking for new or used vehicle. Efficient and courteous too, coffee good too ;-) i recommend Hiller Ford to anyone looking for new or used vehicle. More
by Williamryork
Employees Worked With
Joe Malinowski and Robert
April 27, 2024
Service department goes the distance to assure the customer is satisfied. My main contacts have been Colin and Don. You will not get a place with art collections on the shelf; what you will get is a customer is satisfied. My main contacts have been Colin and Don. You will not get a place with art collections on the shelf; what you will get is a very clean, organized, and competent service department. More
by Wayne E.
Employees Worked With
Colin and Don
