Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Worst customer service department ever, returned my mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and ar mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and argued with my mother over the phone, went up there with her on Monday to talk to service manager and he argued saying that is the only way they could keep the bumper up, bull crap, you don’t drill holes in someone’s vehicle and zip tie it unless you talk to the owner and explain the options and the OWNER SAYS OK which my mother NEVER DID! More

Thanks for taking the time to keep my vehicle running great, even with 209,000 miles. great, even with 209,000 miles. More

I was very impressed with ashley and michael. Very professional and they got me in and out in an hour! Very professional and they got me in and out in an hour! More

Right rear brake locked up. Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful ser Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful service. More

Friendly,fast and efficient bays were clean and well staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service More

Marc in Service and Rebecca in the collision shop took very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insuranc very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insurance adjusters to do their job and they eventually won the day and made everything right regardless of the challenges. Thanks very much for all the hard work! Great Job! I will continue to use Hill Kelly and the wonderful people to fill all of my car needs. I’m looking forward to my next vehicle with Hill Kelly. More

Always a good experience with Hill-Kelly! Honest and efficient as always. Thanks for all the help. Honest and efficient as always. Thanks for all the help. More

A few years ago they provided great service and customer care. Seems like it has gone down hill and of late I have had some problems (related to poor recall repairs) with customer care. That is why I only g care. Seems like it has gone down hill and of late I have had some problems (related to poor recall repairs) with customer care. That is why I only gave 3 stars. Having said that my last visit for an oil change went without a hitch with my service advisor Amber Kelleher who put me at ease and was professional and friendly. A welcome change. More

Entire staff are exceptional. Everyone greets you n wants to know how they can help you. Whether it's a salesman, mechanic, servicer advisor or maintenance person. IMPRESSIVE. Everyone greets you n wants to know how they can help you. Whether it's a salesman, mechanic, servicer advisor or maintenance person. IMPRESSIVE. More

Great service with attention to detail. Always recommend services that may be of assistance in keeping the vehicle running like new. Always recommend services that may be of assistance in keeping the vehicle running like new. More