Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Having this dealership to service the needs of RAM pickup is always a pleasure. However, some of the complimentary inspections are not accurate. pickup is always a pleasure. However, some of the complimentary inspections are not accurate. More

Was coming into Pensacola for the July 4th weekend and experienced trouble with my Wrangler. Pulled into Hill Kelly and they quickly diagnosed the problem and were able to repair it on Saturday July 2nd s experienced trouble with my Wrangler. Pulled into Hill Kelly and they quickly diagnosed the problem and were able to repair it on Saturday July 2nd so there was no interruption to our trip. Dan Boothe and his team were fantastic. Cannot recommend them high enough. More

My husband purchased his car at Hill-Kelly. A short time later on Saturday morning, he says 'let's stop and get the oil changed'. "What ? you have no appointment and its Saturday!'. Twenty min A short time later on Saturday morning, he says 'let's stop and get the oil changed'. "What ? you have no appointment and its Saturday!'. Twenty minutes later, the oil is changed and we were on our way. I purchased my Compass from Hill-Kelly because the service. They're are the best. More

Repair seems good so far, will let you know if I continue to have problems. While vehicle at Dealership the mirror fell. Rather than glue it (which I would have paid for), it was left unplugged on the passen to have problems. While vehicle at Dealership the mirror fell. Rather than glue it (which I would have paid for), it was left unplugged on the passenger seat and noone ever brought it to my intention. It is an easy fix but disappointed it was left like that for me to repair. More

Worst customer service department ever, returned my mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and ar mothers jeep with 3 holes in the bumper and held up with zip ties, didn’t have holes or zip ties before going in. Service adviser Janet yelled and argued with my mother over the phone, went up there with her on Monday to talk to service manager and he argued saying that is the only way they could keep the bumper up, bull crap, you don’t drill holes in someone’s vehicle and zip tie it unless you talk to the owner and explain the options and the OWNER SAYS OK which my mother NEVER DID! More

Thanks for taking the time to keep my vehicle running great, even with 209,000 miles. great, even with 209,000 miles. More

I was very impressed with ashley and michael. Very professional and they got me in and out in an hour! Very professional and they got me in and out in an hour! More

Right rear brake locked up. Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful ser Limped to Hill-Kelly without an appointment, was welcomed and signed in. A few days later, all was fixed and done. Wonderful people, wonderful service. More

Friendly,fast and efficient bays were clean and well staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service staffed,had appointment and was there only 1 hrs for oil change and tire rotation excellent service More

Marc in Service and Rebecca in the collision shop took very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insuranc very good care of me and my vehicle. They went above and beyond to ensure my Jeep was as good as new. They had to work hard to get my sorry insurance adjusters to do their job and they eventually won the day and made everything right regardless of the challenges. Thanks very much for all the hard work! Great Job! I will continue to use Hill Kelly and the wonderful people to fill all of my car needs. I’m looking forward to my next vehicle with Hill Kelly. More