Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Mike has taken care of my service needs for several years now and through three different Dodge vehicles. I know he understands my needs and always takes care of ANY problems or issues without delay. Mike i now and through three different Dodge vehicles. I know he understands my needs and always takes care of ANY problems or issues without delay. Mike is a great asset to this dealership and to Dodge. Thanks for sure a easy to work with, pleasant and knowledgeable professional to see to the customers needs. I will continue to do business here because of outstanding employees such as Mike. Please feel free to share this opinion with whomever you choose. Exceptionally good experience here, as always. Most Sincerely, Ormand R.(Rick) Frye Gulf Breeze, Florida Rfrye145@aol.com More

This dealership has vastly improved from where it was 4 years ago. It had a poor reputation for both sales and service and I can attest to both as I only own Mopar products and have purchased new vehicles years ago. It had a poor reputation for both sales and service and I can attest to both as I only own Mopar products and have purchased new vehicles and have had them serviced from all the area Mopar dealerships over the years. I was extremely concerned when Sandy Sansing lost the Chrysler line to Hill Kelly when the reorganization took place. My concerns have been for naught however as the level of service at Hill Kelly has been exceptional since I have switched to Hill Kelly for my vehicle services. Sales has been excellent as well as I have had both friends and family purchase vehicles with Richard Manning at my referal. Mike Paschal in Service has been exceptional since my return and was again today. Mike always answers any questions I have or finds the answer out and then contacts me later and is very expedient in e-mail or phone call follow ups. More

I arrived at my appointment a little early, yet the people at Hill Kelly were ready to go and got me in when I arrived instead of waiting for my appointment time to come around. I was in and out in a people at Hill Kelly were ready to go and got me in when I arrived instead of waiting for my appointment time to come around. I was in and out in a very timely manner and was also informed of some "work" that needs to be done on my truck vise letting something go wrong and my needing to deal with it later on down the road... More

I would just like to say thanks to all.. they were awesome! and will tell everyone i talk with.. thanks for the great service.. And Scott.. was so helpful. and help me in and out of ya,ll service dept awesome! and will tell everyone i talk with.. thanks for the great service.. And Scott.. was so helpful. and help me in and out of ya,ll service dept. and thank you so much Geneva Beckman.. 850-476-3951 More

Took Jeep in for oil change ( first time in 120,000 miles to a dealer )Scott and all that i came into contact with in the service area where number one. Returned today for repairs and outstanding again. Dea to a dealer )Scott and all that i came into contact with in the service area where number one. Returned today for repairs and outstanding again. Dealer service is on the move up, keep up the good work Thanks again Scott jesse More

Been going to Hill Kelly ever since one of the "discount" service centers caused $450.00 in damage to my engine. This was my first visit with Scott, and he was very pleasant and easy to deal with. A great as service centers caused $450.00 in damage to my engine. This was my first visit with Scott, and he was very pleasant and easy to deal with. A great asset to the team. And the cashier, No-nam-ee is a hoot! More

On a follow up visit from an air conditioning repair job three days prior, John Chambers provided prompt and professional assistance in scheduling a technician, Jared Justice, to analyze my cooling system. three days prior, John Chambers provided prompt and professional assistance in scheduling a technician, Jared Justice, to analyze my cooling system. Jared, in turn, gave me a thorough and detailed explanation of the operating particulars of my system. Their willingness to assist and expertise satisfied all of my concerns about my previous repair. Noteworthy, too, is their attention to detail and outstanding customer service iand I feel confident in returning to Hill Kelly for my future service needs. More

Service was excellent - Mr. Bowden is an excellent representative for the dealer. Building is very clean and presentable. I thought the price was high compared to my local serviceman, but I guess we h representative for the dealer. Building is very clean and presentable. I thought the price was high compared to my local serviceman, but I guess we have to provide for the overhead. Pleasant experience More

We have owned Dodge / Chrysler cars for well over 10 years now. The vast majority of maintenance has been down by the dealers mechanics, both Hill-Kelly and Chrysler. We brought our Town and Country M years now. The vast majority of maintenance has been down by the dealers mechanics, both Hill-Kelly and Chrysler. We brought our Town and Country Mini Van to Hill-Kelly for service when we found Mr Scott Bowden was working there. He always treated us very well at Chrysler and we felt we could trust his advise on mechanical problems. Sincerely, William "Bill" Denni More

the service was timely and through, the price was reasonable. The service rep was excellent, as usual. I have dealt with this dealership for several years and the service has greatly improved over reasonable. The service rep was excellent, as usual. I have dealt with this dealership for several years and the service has greatly improved over the past year. The service advisor that I dealt with went above and beyond to assist me in every way possible. More