Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Norma and the entire dealership will go the extra mile to satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those satisfy the customer. I have had my 2000 Jeep serviced there for many years and have been always pleased. There were on one or two occasions those times that I was a little concerned about the pricing and amount of work required but Hill-Kelly was always ready to spend the extra time making sure I understood the reason for the recommended work, the cost of not getting it done and all without pressure. Outstanding dealership. I tested other repair options closer to home but came back to Hill Kelly. More

I had a great experience going there to get my car repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! repaired. It took much less time than i had imagined. Dean was very nice and very helpful. I will reccommend his services to anybody! More

I brought my car in on Friday afternoon because of a check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a numbe check-engine light showing. Mike had it checked out right away and I brought it back in the following week to get the work done. They found a number of other things that were wrong and I was able to get everything done at once and in less time than Mike had estimated. All the work except for the oil change was covered under the Chrysler extended warranty, including the car rental. My 2004 Dodge Caravan is back on the road and I am a happy camper. More

I did not purchase my vechicle from Hill Kelly Dodge but was recommended by a friend. I brought my SUV in for service and I was very pleased with the professionalism of John Chambers and the Hill kelly crew was recommended by a friend. I brought my SUV in for service and I was very pleased with the professionalism of John Chambers and the Hill kelly crew. My vechicle was completed in a short time and the problem was fixed without spending a fortune. I will be recommending Hill Kelly Service to all my friends and family. Thanks John Chambers and Hill Kelly Dodge. More

Got into my vechicle this morning and noticed an emergency light on. I drove into Hill Kelly Dodge and was greeted promptly. The service advisor, John Chambers was very polite and informed me that i emergency light on. I drove into Hill Kelly Dodge and was greeted promptly. The service advisor, John Chambers was very polite and informed me that it was my tire pressure light. He pulled it in and got it taken care of within minutes. What I thought would cost a lot of money and time, was fixed in no time at no cost. Thank you Hill Kelly Dodge and John for great customer service. More

My family from Texas was traveling for Thanksgiving weekend on Sunday November 27, stayed in a motel overnight and called the dealership on Monday. William in service sent a shuttle van to get them & t weekend on Sunday November 27, stayed in a motel overnight and called the dealership on Monday. William in service sent a shuttle van to get them & the driver Phil was very helpfull. Once at the dealership they were greeted by Norma,service advisor, she was able to get the van into the shop right away. The battery was dead and had to be charged before any further testing could be done. They wanted to rent another vehicle and go on their way but Norma kept saying let us complete the test so the cause of failure was known. Thank goodness she was patient with them because the only thing wrong with the van was the fuel gauge was reading wrong and they ran the van out of gas, how stupid. If Norma hadn't of taken charge of the repair, they would have wasted money on renting a vehicle because the van was out of gas. Thank you all for the assistance given to my family and to Norma for her ability and skills in making the right decision for the customers benefit, Shelby Contreras, 2009 Dodge Caravan. More

Repair of right front bumper of 08 RV. Excellent body work and paint looks better than new. Dean and crew very helpful and took time to explain questions. Very good personalities could not ask for better work and paint looks better than new. Dean and crew very helpful and took time to explain questions. Very good personalities could not ask for better service and work. Provided Mr McGinnis information about these three employees as to the service well above what their job calls for. More

He was very professional and knowledgeable of products and solution to solve my problems with the clouded headlights safety issue. Mr. Reese went beyond the normal protocol and ensured complete customer s and solution to solve my problems with the clouded headlights safety issue. Mr. Reese went beyond the normal protocol and ensured complete customer satisfaction. Highly reccomend Mr. Reese, an extremely valuable employee. More

The people at Hill Kelly Dodge are extremely friendly and professional. When I make an appointment, they are very respectful of my time and always complete the services requested quickly. Mike Paschal, my m professional. When I make an appointment, they are very respectful of my time and always complete the services requested quickly. Mike Paschal, my main contact, is always honest with me about what services/repairs are needed for my Jeep. I never get the impression that he is trying to sell me something or convince me to pay for a service that is not required or necessary. I appreciate the integrity and professionalism of Mike and the rest of the team at Hill Kelly Dodge. More

After calling and talking to someone in service I decided to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would to stop by the dealership to find out how extensive the replacment of a small part would be. John looked at the problem, explained how easy it would be and walked me to the parts department. By phone I was told that the part would have to be ordered but John explained to the Parts Manager what was needed and the part was in stock. After a few short minutes my problem was fixed and installed by John and I was on my way. Great service! More