Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Fuel filter replacement Fast and curtious work, waited less than hour. VERY nice waiting room. The CUSTOMER service was great. I have come to Hill Kelly for service, and Fast and curtious work, waited less than hour. VERY nice waiting room. The CUSTOMER service was great. I have come to Hill Kelly for service, and will continue. More

The issue I brought my truck to you was a recall on Ram 3500 This is a no brainer. I brought you my truck, you fixed it. Great service department. I would never go to another dealer unless I had no choice. Thank This is a no brainer. I brought you my truck, you fixed it. Great service department. I would never go to another dealer unless I had no choice. Thank you. Gerald W. Kelly More

Caravan fixed in a timely manner I rolled the window on the drivers side down, but to my dismay, it would not roll up. It was late morning and I was afraid it would rain that day. I I rolled the window on the drivers side down, but to my dismay, it would not roll up. It was late morning and I was afraid it would rain that day. I didn't want rain to get into the car, but I had an engagement that evening that I did not want to miss. I didn't think my car would be finished that day, but I took my caravan in and the service man was very attentive to my needs. It was also time for an oil job. I was pleasantly surprised when my car was finished by 3:30. Great service. More

All service provided expeditiously We needed an oil change, a tire sensor replacement and some recall issues resolved. Joey Franqui got the work handled as quickly as possible and provi We needed an oil change, a tire sensor replacement and some recall issues resolved. Joey Franqui got the work handled as quickly as possible and provided cost and time necessary for repair estimates. When we realized we would need a loaner car, he promptly provided one for us. More

Don't Need Everything Suggested My request for service on this visit was: (1) The driver's side sliding door had to be unlocked by hand or it would not open at all. The passenger s My request for service on this visit was: (1) The driver's side sliding door had to be unlocked by hand or it would not open at all. The passenger side sliding door switch has to be "hit" 2-3 times to get door to open. (It closes on the first try). (2) The headliner is "drooping down" above the front seats. What can be done? When called out to go over the recommendations, It was recommended that: (1) Replace both sliding door motors, and the solenoid for the driver's side door locking mechanism. (2) Go to Penton's Trim Shop on "W" Street to seek help on the headliner. What we did: (1) The motors may come to be a mandatory change, but not now. (Expensive) The lock-unlock problem with the driver's side door was fixed with parts replacement. I will "live" with the other side door's limitations until motor replacement is the only fix. (2) Scheduled headliner replacement with Penton's. They pull the whole overhead insulation frame out and change the material. It looks great now and has a full year replacement guarantee. I suggest to keep referring customers to them for problems with the headliners, flooring, etc. Thanks. More

Very well receive time and work was prompt That was my experience for this visit hope that the rest of the visit will be as great as this for my next visit thanks much That was my experience for this visit hope that the rest of the visit will be as great as this for my next visit thanks much More

Warranty recall and oil change My service advisor was David who was very professional and took care of all issues I requested. I recommend to Hill-Kelly that he train all new servi My service advisor was David who was very professional and took care of all issues I requested. I recommend to Hill-Kelly that he train all new service advisors. More

Very nice and professional rep I have no problems with this dealership. I especially love your waiting room and the service you provide in taking me home if there is a long wait. I have no problems with this dealership. I especially love your waiting room and the service you provide in taking me home if there is a long wait. More

fiat 500L drl lights problem excellent service, problem was diagnosed, troubleshot and repaired to my satisfaction. service techs were friendly and outgoing, making for a pleasan excellent service, problem was diagnosed, troubleshot and repaired to my satisfaction. service techs were friendly and outgoing, making for a pleasant experience. On a separate note, I wish to give special mention to Larry Gary, (original salesperson) he always greets myself and my wife when we come to the dealership, Insures we are comfortable, and asks if we need anything. He is an asset to your dealership. More