Back

Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Sort by
July 28, 2017

Pleasant experience Bradley, made my appointment for service after two weeks of trying to use your web site which was a horrible experience. The email sent to me informin More

by mae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Aug 04, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're sorry to hear of your experience with our website and are glad Bradley could help to make the situation right. Thank you for your feedback and review, Mae! We appreciate your business. Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 18, 2017

Needed brakes Brakes and calibers fixed but I also had a ESP light that would not go out. Prior dealerships including the dealership I bought my jeep from said it w More

by Marty Veitel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Jul 31, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy our service department could remedy your issue, Marty! Thank you for your review. Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 17, 2017

Fast and Friendly This was the first time ever getting an oil change by myself. My father always took my car in since he was a service advisor at a car lot in Ohio wher More

by MollyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Bronson
Jul 31, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to put you at ease, Molly! Thank you for trusting our dealership with your oil change experience. We hope to see you back! Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 14, 2017

Repair service Everyone was very courteous and helpful. They bent over backwards to make sure everything was done right. My service advisor kept me informed on all t More

by Navy-Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Franqui
Jul 31, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to keep you updated along the way! Thank you for your business. Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 11, 2017

Excellent customer service Very pleased with diagnostic and warranty verification assistance and look forward to completion when part arrives. Professional and courteous servic More

by KathyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Jul 18, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to provide you with a professional and timely experience in our service department! Thank you for your business and positive feedback! Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 10, 2017

Only place to go From the moment I dropped off my Jeep for bodywork Wendy had this. My insurance company tried to jack her around on my windshield with trying to put a More

by Sahara Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Denton
Jul 18, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It's our goal to treat your vehicle with the same care as we would our own! Thank you for trusting your Jeep to us! We greatly appreciate your business. Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

July 07, 2017

Time sensitive The auto body repair crew worked with us to meet critical completion date without sacrificing quality. Our thanks to Mark and his entire group of pro More

by Edmar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Wendy Denton
Jul 14, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to complete your work professionally and efficiently! Thank you for trusting your vehicle to our service department - we're happy to serve you! Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

June 23, 2017

Horrible service on first visit First trip into this dealer, just to get two small issues repaired. Worst customer service, combative, immature, no training on how to deal with cust More

by jham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Compton
June 23, 2017

Service for road trip Service for summer trips listed a few items that I need to keep an eye on. Gave me list of parts that was getting worn and cost and labor required to More

by Beast
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to keep your vehicle road-trip ready! Thank you for trusting us with your automotive needs. Sincerely, David Lanier Service Director dlanier@hillkellydodge.com 855-744-6313

June 18, 2017

Excellent and efficient We bought our new Jeep Liberty at Hill-Kelly in 2012. Their entire staff is always friendly and the service department is always efficient and thorou More

by Zoomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We appreciate your loyalty and hope you're still enjoying your Jeep Liberty! Thank you for your business.Sincerely, Craig Mobley General Sales Manager 855-622-5560 craig@hillkellydodge.com

...
26
...