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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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September 20, 2017

Family atmosphere (even as a without an appointment) Center This dealership has the cleanest, advanced/high tech (with WiFi and charging stations) and outstanding (with free desirable snacks, drinks and fruits) More

by EDD2011JGCLaredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Sep 28, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for this outstanding feedback! We're thrilled to provide you with a top-notch experience down to the very last detail. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 15, 2017

Recall taken care of, thanks. Got the recall notice in the mail , I called they ordered the part mailed and called that the part had arrived. We scheduled an appointment date and t More

by Beck C A
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Sep 20, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It's our pleasure to address your recall and get you back on the road as soon as possible! Thank you for your business. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 14, 2017

Great job Pleased with timeliness and the checking of vehicles computer updates. Great waiting area and good coffee. Decided to purchase new vehicle while there More

by Big red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bronson
Sep 20, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! It's our goal to keep you comfortable while you wait on your vehicle. Enjoy your new ride! Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com

September 09, 2017

Kept informed I was informed of findings and recommendations along with cost of service before work began. After given the go ahead the service was completed quickl More

by Duomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Sep 12, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're glad we can keep you up to date on all work being done to your vehicle! We hope to be able to serve you again in the future. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

September 01, 2017

Good customer service from Mr.David David was great, he's a sweet heart, every time I need service done on my jeep he remembers my face and he make sure I'm taking care of Thank yo More

by oliver_regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He's wonderful, very caring and sweet , David Del Regato
Sep 07, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We look forward to seeing you again! Thank you for choosing Hill-Kelly. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

August 31, 2017

Great service Service has always been great, this service was no exception, Bradley was great to work with , he was able to get our jeep in and out fast. Reviewed t More

by Allenddc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Sep 06, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It is our pleasure to provide you with a consistently exceptional experience, Allen! Thank you for your comments, we are so happy to hear you enjoyed your experience with Bradley. Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

August 30, 2017

Always honest and thorough This Service Department continues to set the standard. They are always honest, knowledgeable , and thorough. Brad Jaggers is always helpful and conc More

by jbloodworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Sep 06, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're happy to set the bar high for you! Thank you for your terrific review and business! Sincerely, Andy Johnson Service and Parts Director andy@hillkellydodge.com 855-744-6313

August 17, 2017

Amazing Experience! On vacation from Ohio we heard a noise on the trip down and looked on line for a local dealership. Was impressed with the online reviews so brought o More

by VacationersfromOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Franqui
Aug 21, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We can't thank you enough for your terrific feedback! We're so happy we could play a part in getting you back on the road and resolving any vehicle issues. We hope you had a wonderful vacation. Please visit when you're back in town! Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313

August 16, 2017

Prompt and Correct Service Hill-Kelly promptly took care of my situation while we were visiting from out of town. Truly great customer service. I had bought new parts thinking More

by durango2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Jaggers
Aug 21, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're glad we were able to resolve your issue! Thank you for trusting your vehicle to our service department. We hope to assist you again in the future! Sincerely, Frank Mercante Service Director frank@hillkellydodge.com 855-744-6313

August 05, 2017

Excellent It's the best ever! Everyone goes the extra mile to make sure your happy. BMW in Pensacola service department needs to take notes. The best around! More

by WillieC478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Glover, David Del Regato
Aug 17, 2017 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

It's our pleasure to go the extra mile for you, Willie! Thank you for your kind words. Sincerely, John Gerdeman General Sales Manager 855-622-5560 john@hillkellydodge.com

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