Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
Pensacola, FL
397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center
Sort by
March 31, 2018
Excellent care and service Thank you to David del Regato for his patience and understanding through the repair process. He thoroughly explained all issues and even checked up wi Thank you to David del Regato for his patience and understanding through the repair process. He thoroughly explained all issues and even checked up with my husband and I after we picked our vehicle up. My husband recently had surgery and he took the time to see how he was doing. He impressed us with his knowledge and care, definitely going above and beyond what is required! More
by sunnyinflorida
Employees Worked With
David Del Regato
March 31, 2018
David rocked Had to have some work done quick, david del regato got me in and out quick! If he stays with hill kelly jeep, I'll be a client for life! Had to have some work done quick, david del regato got me in and out quick! If he stays with hill kelly jeep, I'll be a client for life! More
by Rilopez818
Employees Worked With
David Del Regato
February 15, 2018
Employee David del regato David del regato provided the worst customer service at Hill Kelly Dodge. David is extremely rude and does not care what the customer has to say or ho David del regato provided the worst customer service at Hill Kelly Dodge. David is extremely rude and does not care what the customer has to say or how they feel. People like David are the reason that customers pick a different place to shop. More
by Guillermo
Employees Worked With
David Del Regato
January 19, 2018
Oil Change I came in for a routine oil change, and Ashley got my car setup very quickly. Even though a persistent “flirty” customer kept bothering her. (Guys, pl I came in for a routine oil change, and Ashley got my car setup very quickly. Even though a persistent “flirty” customer kept bothering her. (Guys, please just don’t do this! When women are at work they have to be polite to you, and this is taking advantage of the situation. It’s harassment and no one should have to put up with it. None of us like it.) This older man did one-armed pushups in the middle of the service floor, didn’t respect her personal space, and clearly made Ashley very uncomfortable. She stayed professional the entire time though with both the guy and myself. She managed to get my car ready for an oil change in the process. The oil change itself was the quickest with your service department yet. More
by Mms51
Employees Worked With
Ashley Conlin
January 13, 2018
Oil change Ashley was very friendly and helpful. She let me know about a special they offer for future oil changes. She was thorough and had amazing energy, cons Ashley was very friendly and helpful. She let me know about a special they offer for future oil changes. She was thorough and had amazing energy, considering it was 30 degrees outside! Way to go Ashley! That's what I call exceptional Customer Service! More
by athurman0922
Employees Worked With
Ashley Conlin
December 29, 2017
Dodge Ram 5500 This dealer is the worst in the are, the manager Brian is not qualified to do the job. He misdiagnosed the vehicle and then refused to work on it!!! This dealer is the worst in the are, the manager Brian is not qualified to do the job. He misdiagnosed the vehicle and then refused to work on it!!! More
by audrius1981
Employees Worked With
Brian Chicco
December 19, 2017
Worse dealsership ever Has no clue. Exudes the attitude of zero customer care just like dealership. Attitude reflects leadership. I will never use this dealership for a Has no clue. Exudes the attitude of zero customer care just like dealership. Attitude reflects leadership. I will never use this dealership for anything. Its all about koney not the customer and wanting to help. This is exactly what no one wants. Buyer beware go to a more reputable company. More
by Brich
Employees Worked With
Brian Chicco
October 17, 2017
Theft and hide. My son took his Jeep for servicing. Left his wallet in vehicle. When vehicle returned money and cards were gone. Not only did dealership do nothing bu My son took his Jeep for servicing. Left his wallet in vehicle. When vehicle returned money and cards were gone. Not only did dealership do nothing but they had the audacity to charge him for the oil change. I would not buy a thing from them. In fact I just bought another Jeep from a different dealership that did not steal from my child. Awful. More
by Ripoff
Employees Worked With
September 24, 2017
Good service Had a good service and got a good offer on a future service on a oil change from them so I definitely will be back Had a good service and got a good offer on a future service on a oil change from them so I definitely will be back More
by Jaxze5
Employees Worked With
Andy Johnson
September 20, 2017
Thorough, fast, friendly Thorough, fast, friendly, informative. I went on a Monday without an appointment, my wait was minimal. Could not have asked for better service. I wou Thorough, fast, friendly, informative. I went on a Monday without an appointment, my wait was minimal. Could not have asked for better service. I would definitely recommend Hill-Kelly to another jeep owner. More
by Chip
Employees Worked With
Daniel Fritschi
