Back

Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Sort by
January 18, 2019

Recalls They were awesome in getting me in quickly for my recalls- and Judy did her best to help me with other questions I had on my new to me Ram- Will be More

by Bbhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Jan 18, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the review and rating! We strive to provide excellent care to all of our customers so we're happy to hear about your recent experience! Sincerely, Ginger Wiggins, Service and Parts Manager, gingerw@hillkellydodge.com, 855-744-6313

January 04, 2019

The terrible service continues I had two lengthy complaints about the service here and posted them on this site. This spans back to July. The customer service advocate worked with More

by md11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

OUTSTANDING SERVICE REP On 7 December 2018, I took my 2016 Dodge Ram P/U in for service at Hill-Kelly Dodge. I was met by my service rep David. He started with telling me w More

by Smartcop64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Jan 10, 2019 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hill-Kelly Dodge! Sincerely, Ginger Wiggins, Service and Parts Manager, gingerw@hillkellydodge.com, 855-744-6313

October 30, 2018

Quick and friendly! This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who gre More

by Boring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco, Steven Slaby
Nov 08, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Your review means so much to us and we're so happy to have earned it. Thank you again and have a great day! Sincerely, Kevin Bragg, General Sales Manager, 855-622-5560, kevin@hillkellydodge.com

October 25, 2018

Seriously the best service experience ever!! I wanted to praise Mr. Del Regato for great service. It is evident he cares and it shows through his professionalism. In today’s environment, it is re More

by Hellcatblur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Oct 26, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for your kinds words in this review! We're happy to hear that David and the rest of the team have been so helpful. We look forward to working with you again in the future! Until then, take care! We hope you have a great day! Sincerely, Ginger Wiggins, Service and Parts Director, ginger@hillkellydodge.com, 855-744-6313

October 18, 2018

Amazing as Always! I would just like to take a few minutes to give a big shout out to Brian Chicco! He is nothing less than amazing. I recently had to have new tire put More

by Jeep Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Oct 26, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for the great review! Thank you for sharing your experience. We look forward to your next visit! Sincerely, Ginger Wiggins, Service and Parts Director, ginger@hillkellydodge.com, 855-744-6313

October 07, 2018

Nothing Short of xxxx. DO NOT GO TO HILL KELLY JEEP DODGE I was in a car accident, chose the dealer to repair my brand new Grand Cherokee. NOTHING BUT A HEADACHE AND LIES More

by brittleah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miles Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : beth, Wendy Denton, Marc Carmichael, Ginger Wiggins
September 20, 2018

Refreshing customer service This is one time that I'm glad I followed my gut and not ratings found on this site. I was a little nervous about going to dealership, for an appt. w More

by jeepin4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Sep 24, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the review! We were happy to help! We look forward to your next visit with us. We hope you have a great day! Sincerely, Ginger Wiggins, Service and Parts Director, ginger@hillkellydodge.com, 855-744-6313

September 20, 2018

Exceptional Customer Service!! 5 star service Plus!! The service department is Amazing and provided Fast, courteous and Professional Service far surpassing my expectations. Brian C More

by OneExtremelyHappyHKDServicerecepient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Del Regato, Brian Chicco
Sep 24, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us a review! We are happy to have earned your business. Please let us know if you need anything else! Have a great day! Sincerely, Ginger Wiggins, Service and Parts Director, ginger@hillkellydodge.com, 855-744-6313

September 20, 2018

Amazing! I have been a Hilly Kelly service customer for about 6 months now. The customer service I get from Brian is amazing! He always puts the customer first More

by justagirlandherjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Sep 24, 2018 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for leaving us this review! We're happy to help keep your Jeep on the road! We look forward to seeing you in the future! Sincerely, Ginger Wiggins, Service and Parts Director, ginger@hillkellydodge.com, 855-744-6313

...
22
...