Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

2016 Jeep Renegade Service This was my first time to Hill Kelly for service. I was using the dealership closer to my home, but I wasn't very happy with them and had a local aut This was my first time to Hill Kelly for service. I was using the dealership closer to my home, but I wasn't very happy with them and had a local auto repair shop recommend Hill Kelly. Judy made everything easy and she was very pleasant to deal with. I will definitely be using Hill Kelly and requesting Judy for my future services. More

2017 dodge ram seatbelt recall Judy Mcdowell did an excellent job. I will always go to Hill Kelly Dodge for service when im in Pensacola." Hill Kelly for LIFE'". Service personel f Judy Mcdowell did an excellent job. I will always go to Hill Kelly Dodge for service when im in Pensacola." Hill Kelly for LIFE'". Service personel felt like family. More

Excellent Customer Service from Judy in Jeep Service Departm I brought my 2015 Jeep in for service due to an airbag recall notice. Judy did an outstanding job resolving the issue with my vehicle. Despite it bein I brought my 2015 Jeep in for service due to an airbag recall notice. Judy did an outstanding job resolving the issue with my vehicle. Despite it being a Monday morning and the Service Department being very busy, Judy was able to get the required maintenance to my Jeep done very quickly. I was extremely happy with the quality of service I received for my Jeep. More

A great place I was welcomed at the service center and we discussed the serve being performed and the price (which is a good fair price for a dealership) I chose t I was welcomed at the service center and we discussed the serve being performed and the price (which is a good fair price for a dealership) I chose to wait while they did my service and a few recalls. They have a great lounge area with tv coffee, water, and snacks while you wait as as a phone charging station if you need it. I walked around a talked to staff and they all answered my questions and are very professional. Most people were in an out very quickly, but mine took longer which is ok at long as it's done right. I would highly recommend hill-kelly dodge to anyone in the area. I've always been treated well. More

Attentive When I brought my vehicle in for maintenance, Judy McDowell was very attentive and made sure I knew what to expect throughout the entire process. When I brought my vehicle in for maintenance, Judy McDowell was very attentive and made sure I knew what to expect throughout the entire process. More

Always on top of things! I brought my Jeep Wrangler in for an oil change and Brian quickly noticed that I had a recall issued. He was able to get my scheduled to have my recal I brought my Jeep Wrangler in for an oil change and Brian quickly noticed that I had a recall issued. He was able to get my scheduled to have my recall taken care of for the next day. I had not even received notification in the mail yet, and like that my recall has already been resolved. I have piece of mind knowing that mine and my family's safety are important to the staff at Hill Kelly. I am never disappointed with the service I get from Brian, he always goes above and beyond! More

Great Communicator Ms. Judy was very informative when it came to my vehicle's maintenance. She let me know options to ensure I got the best product for my money. She eve Ms. Judy was very informative when it came to my vehicle's maintenance. She let me know options to ensure I got the best product for my money. She even let me text her so that I would be better informed while I was at work. Overall, Judy did over and above what I had expected from the service center. I have had past poor experiences with this particular service department and Jdy made up for those past issues. More

Excellent Service - 5 Stars! Judy McDowell is great - friendly, helpful, and knowledgeable! All requested work done successfully! We will be back in the future for ser - 5 Stars! Judy McDowell is great - friendly, helpful, and knowledgeable! All requested work done successfully! We will be back in the future for services.. More

Service and maintenance From start to finish Judy was very informative of what was going on with the service of my Ram 1500. I was also very impressed with a follow up call 3 From start to finish Judy was very informative of what was going on with the service of my Ram 1500. I was also very impressed with a follow up call 3 days later to check on my vehicle. Overall a very good experience. More

Judy McDowell to the rescue! We were on a 3-month long camping trip towing a travel trailer when we had a drive shaft problem with our Dodge Durango. We made it to the Hill-Kelly We were on a 3-month long camping trip towing a travel trailer when we had a drive shaft problem with our Dodge Durango. We made it to the Hill-Kelly dealership and were very glad that Judy McDowell was our Service Representative. Even though they were fully booked, she was able to have our vehicle looked at, ordered the parts needed, and got us back on the road. We did have to rent a car and extend our campground stay, but I'm hoping Chrysler will reimburse us for the car rental since this was a warranty repair. Judy kept us informed about the progress of the repair (which took several days) and even called us to see how the car was performing after the repair. The car is running great and we are on the road again! Thank you! More