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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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April 17, 2020

The best service EVER. They picked up our car, left a loaner, then returned ours. COVID19 sanitized. Will only buy next car there. The guy’s name that delivered our car was DJ. More

by djseg
Recommend Dealer
Yes
Employees Worked With
We only know his name is DJ and was polite and professional , David Del Regato
Apr 20, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and 5 STAR recommendation! Your safety and satisfaction is TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

April 16, 2020

Aaron is a great and friendly person to deal with along with all of the staff. It is a pleasure to do business at your dealership. Thank you More

by Don Z
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville, Mason Donahoo
Apr 17, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Don! Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR!

April 08, 2020

Service department was very friendly, took care of oil change and damper recall. Looking forward to go back for the next oil change and get the clutch recall. More

by roberto_francis
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Apr 08, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Roberto! Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR!

April 07, 2020

Last week I bought a 2019 Chrysler 300C from a dealership in GA. Turns out I needed an alignment after I discovered damage to a passenger tire after the vehicle was delivered. The GA dealership told me to ta More

by Ocnlvr33
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Apr 08, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for letting us know how great of a job David did! We will make sure to pass this along to him. Please let us know if you ever need anything else. Thank you for trusting us with your service.

March 26, 2020

The employees are always clean, friendly, and exceptionally helpful. I have not met one person at this dealership that has not had a great attitude More

by charlotte
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Mar 30, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words, Charlotte! Customer satisfaction is our top priority. We are happy that you enjoyed your service with us. Please let us know if you need anything else. Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

March 20, 2020

Brian Chico was very detailed with my auto service experience. He broke the prices down so I could choose what to repair, and he put the most informant things first. I didn’t feel pressured that I ha More

by Ranaldson
Recommend Dealer
Yes
Employees Worked With
Brian Chicco, Alissa Lindheim
Mar 23, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you so much for leaving a review! We are so pleased to hear about your great experience with Brian. We will be sure to pass this along to him. Please let us know if you need anything else. Thank you for choosing Hill-Kelly!

March 14, 2020

Efficient, pleasant, competent, honest, speedy, accommodating. Best experiences at a dealership. Honest: don't find things to repair or service unnecessarily. Usually service accomplished in less t More

by lbjri
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Del Regato
Mar 16, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the kind words and awesome 5 star rating! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

March 03, 2020

Michael Smoote was fantastic.. Great service adviser and very knowledgeable about everything as well as being a nice person that seemed to go out of his way to help. More

by rlcat123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Smoote , Sarah Shiveley
Mar 04, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the awesome 5 star review! I will enjoy sharing this with Michael and our service team! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

February 28, 2020

My service at Hill Kelly is always top notch! Brian always goes above and beyond to make sure my Jeep Wrangler is getting the care it deserves. He has even given me his personal cell phone number so I More

by Jeep Mom
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Mar 02, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the awesome 5 star review! I will enjoy sharing your kind words with Brian and our service team! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

February 20, 2020

This the most friendly service department I have visited. Alyssa was interested in my concerns, she listened and took action immediately. I have have had a bad experience with HillKelly service. More

by RDAVIS76
Recommend Dealer
Yes
Employees Worked With
I don't know who check me out in billing, but she did great., Alissa Lindheim
Feb 24, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the review! We're pleased you had a terrific experience working with the service department team at Hill-Kelly DCJR.

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