Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Professional and courteous at all times. Listens and works for a good end result. Always found to be accessible and responsive to customers needs and requests. works for a good end result. Always found to be accessible and responsive to customers needs and requests. More

David was awesome. He kept me informed and made sure my repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. repair was done as quick as possible. I'll definitely be back and plan on buying my next Jeep from HK. More

Took my Grand Cherokee in for its 40000 mile service. The staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. staff were all extremely professional. The ability to send and receive texts with my service rep was a nice feature. More

Don’t go here esp if you are a woman. Diagnostic lies they hope you won’t catch and failure of management to take responsibility. they hope you won’t catch and failure of management to take responsibility. More

Great place for service! DAVID AND Josh treated me like family. I will only bring my vehicles to David at Hill Kelly. Couldn't be happier family. I will only bring my vehicles to David at Hill Kelly. Couldn't be happier More

My car runs sounds good and runs good no check engine light anymore thanks. Hill kelly team did an awesome job. I Will be back. light anymore thanks. Hill kelly team did an awesome job. I Will be back. More

Quick, Quality Service The service that I received was so quick! I came in close to closing time and they got me right in away and I was out the door in under 30 minutes! Ve The service that I received was so quick! I came in close to closing time and they got me right in away and I was out the door in under 30 minutes! Very friendly team and great service at a great price! More

On April 25, on a Saturday morning, I called Hill-Kelly Service and asked if they could work me in that day because the throttle linkage on my ‘96 Dodge Ram diesel had worn to the point where it wouldn’t s Service and asked if they could work me in that day because the throttle linkage on my ‘96 Dodge Ram diesel had worn to the point where it wouldn’t stay on the ball joint that held the linkage together. I needed the truck immediately because I was in the middle of a move to Jacksonville. The scheduler told me, understandably, that they might not even have the part, and the odds of fixing it weren’t good, but I needed the truck that day, so I called Robert at the Parts Dept. and He told me they had it! He said that they try to keep at least one in stock because they’re wearing out on the old Rams. So I idled the truck all the way from home to Hill-Kelly to see what they could do. When I got there, I bought the part and carried it over to Service to ask them if they could work me in, knowing that the part was on-hand. Drew Serrano went the extra mile and although the usual diesel tech was tied-up, he got another tech, Ron, to do the job, as it wasn’t really a diesel-specific repair. Within an hour or so, the truck was fixed, I was on the road, and the throttle worked perfectly throughout the move and beyond, to this day. In all, along with Robert, Drew, and Ron, your cashier Trina and porter, Chris, also chipped-in to make the whole experience one that greatly exceeded my expectations! Many thanks to Hill-Kelly Parts and Service for all they did for me! More

Lied to by 2 Service Representatives I stopped to find out the service intervals on my Grand Cherokee to determine if I wanted to have the service done or just get an oil change. Both re I stopped to find out the service intervals on my Grand Cherokee to determine if I wanted to have the service done or just get an oil change. Both representatives assured me there were no factory schedules anymore and gave me a pamphlet outlining the dealership service schedule. One of then told me it depended on the vehicle. She said maybe the vehicle had sat on the lot for a while prior to purchase and and other variables could affect it. I said "ok this vehicle right here". The other one actually told me this "ain 't the 1970's anymore". I went home pulled up my pdf manual and looked up the schedule. More