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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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October 03, 2020

I arrived early for my appointment and was seen immediately by my Service Advisor. He was very courteous, friendly and professional. After discussion about the service needed for my 2015 Jeep Wrang More

by Bpg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato, Brian Chicco
Oct 05, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

October 01, 2020

Service was faster then originally told to diagnose in my case luckily ended up being electrical /battery related not transmission and they told me and fixed it fast . Great service More

by Gabesmith_163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Oct 02, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

September 29, 2020

Very courteous and professional appreciated the honesty also going beyond to make sure I understood the pricing, warranties and most of all, made it my choice. More

by rlg5159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your confidence in Hill-Kelly Dodge Chrysler Jeep, and for your business. We are thankful to have you as a customer. Sincerely, Annie Jackson, Customer Advocate Manager

September 12, 2020

Excellent service. Service advisor seemed very competent and did not waste any time getting my auto in and out in a very timely and efficient manner. More

by wlbicker10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Keller
Sep 14, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience! We look forward to your next visit to Hill Kelly Dodge Chrysler Jeep. Thank you for choosing Hill-Kelly! Sincerely, Annie Jackson, Customer Advocate Manager.

August 20, 2020

Always very helpful and fast. Great and friendly customer service. They are very helpful and knowledgeable about there product. Work is done in a very timely manner. More

by Michaelbennettbeachbum1181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco, DJ Hutton
Aug 24, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation! We are pleased to hear about your recent experience with our service team. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

August 19, 2020

Bryan Chicco did an amazing job, he returned every call in a timely manner and was able to answer any question asked. Best service I have had with Hill Kelly has been with Bryan Chicco More

by vangemerb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Aug 24, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation! We are pleased to hear about your recent experience with Brian and our service team. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

August 19, 2020

David Del Regato has proven again to be a top notch service technician. He has taken care of my maintenance and repair needs with exceptional service since the very first visit with my 2015 Ram 1500 Ec More

by Joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Del Regato
Aug 24, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation! We are pleased to hear about your recent experience with David and our service team. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

July 31, 2020

Would not recommend a Jeep. To many brake problems Jeep is not a reliable vehicle as far as brake system and sensors are concerned. Should not have two brake jobs within 28000+ miles. Not worth cost to More

by rickster37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Aug 06, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

I would like to speak with you directly to address your concerns and resolve this matter. Please contact me at your convenience. Sincerely, Annie Jackson, Customer Advocate Manager, 850-696-1497.

July 29, 2020

Great Service As always Mike Frazier took great care of my truck, always very attentive and on top of things keeping you updated on the process and explaining eve More

by george@gerichaud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation, George! We are pleased to hear about your recent experience with Mike and our service team. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

July 21, 2020

Service I took my 2018 Jeep Wrangler in for a recall and the 30,000 mile service. Everyone was very professional and did an excellent job! Highly recommend th More

by jcareyallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Jul 22, 2020 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the recommendation! We are pleased to hear about your recent experience with our service team. Customer satisfaction is our TOP priority! Thank you for choosing Hill-Kelly DCJR! Sincerely, Annie Jackson, Customer Advocate Manager.

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