Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Procedure was thoroughly explained, wait period in customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. More

The wait time was excellent, the service technician and customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. More

I just had the ball joints replaced and front end aligned on my 2012 Wrangler Unlimited Rubicon which I bought new at Hill Kelly. David Del Regato was my service representative and was awesome to deal with on my 2012 Wrangler Unlimited Rubicon which I bought new at Hill Kelly. David Del Regato was my service representative and was awesome to deal with as usual, keeping me informed the whole way. "Cleav" was the mechanic that worked on it and showed me an additional item that he thought would improve my Jeeps driving characteristics which was much appreciated. Great team work and customer service. More

they are always quick and efficient. I was in and out they are always quick and efficient. I was in and out for an oil change and tire rotation. I didn't have an apt. they have their quick service. they are always quick and efficient. I was in and out for an oil change and tire rotation. I didn't have an apt. they have their quick service. More

David my service advisor was excellent and kept me informed through my service visit. This is the first time in a while I have been happy with the service department. I heard there have been changes s informed through my service visit. This is the first time in a while I have been happy with the service department. I heard there have been changes so I hope the excellent service continues. More

I am amazed at the professionalism and honesty I experienced with David D. and the service team at Hill Kelly. Before servicing with Hill Kelly, I found most dealerships service departments lacking experienced with David D. and the service team at Hill Kelly. Before servicing with Hill Kelly, I found most dealerships service departments lacking in every regard. I work in retail and understand the service aspect is extremely challenging, and want to give a big thank you to the staff at Hill Kelly. David D. is hands down the best representative I dealt with in all my years of servicing my vehicles. Class act! Thank you to the sales staff members who answered all of my questions and took the time to explain the newest features on my Jeep! More

Took a lot less time than was estimated, friendly staff and that what keeps me coming back. Merry Christmas and a Happy New Year 2021 to everyone! and that what keeps me coming back. Merry Christmas and a Happy New Year 2021 to everyone! More

Well I took my truck to Hill Kelly because of fearing further damage to my 2500 if continued to use. Hear a slight knocking or tapping of lifters no less than 3weeks from coincidence of changing oil. I further damage to my 2500 if continued to use. Hear a slight knocking or tapping of lifters no less than 3weeks from coincidence of changing oil. I expressed my concern to Mr. David Delgado and he took it in to have as requested Master Mechanic Cleavland assess possibilities. Few days passed and came back nothing major noted initially. So I authorized recommended services be completed, after services completed the knocking was heavily noted and Mr David and Mr Cleavland sprang extremely and professionally into action. After communicating with corporate word came back to agree to repair under 50/50 ruling saving me $$. I could not be so thrill to work together with these two professionals achieving the absolutely best results. Initially when this all started, I was at my wits in totalling loosing my confidence in any Dodge recently built products. I've own nothing but dodge products since the age of 14 starting with 67 Dodge 100, satellite, New Yorker, Dodge caravan, 2005 Dodge Dakota, 2011 Dodge, 1949 sports deluxe coupe and finally 2015 2500. Habe been thinking regrettably to try a Chevrolet or GMC Product, but I can confidently say that the Team of David Delgado and Cleavland and have returned my faith in Dodge along with great supporting staff of Ms Tracey. These people mentioned are in my opinion worthy of great praise and recognition. Merry Christmas and lastly thank you for making mine a little brighter. More

What a great experience!!David made sure from the start to communicate and explain what was going on.Very upfront and to the point which I applaud.I have been a Hill Kelly customer for 33yrs and David is b to communicate and explain what was going on.Very upfront and to the point which I applaud.I have been a Hill Kelly customer for 33yrs and David is by far the best representative of what honest respectful service is all about!I knew what to expect there were no surprises.Drew made sure everything was handled with my rental and is very polite.The cashiers are always pleasant,staff is a fine bunch! More

It was faster than I was told for an oil change and bridgette a very kind soul helped me which was rare now days in the age of attitude bridgette a very kind soul helped me which was rare now days in the age of attitude More