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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
397 Reviews

397 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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May 14, 2021

I take my 2017 Ram 2500 to Hill-Kelly for scheduled maintenance and mitigation of recall issues from the manufacturer - friendly service and never any issues. More

by nealejw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
May 14, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

This is the kind of review we love to see! Thank you for taking the time to let us know about your experience here at Hill Kelly Dodge Chrysler Jeep! Your continued confidence in us means so much and we appreciate your five stars! Sincerely, Annie Jackson, Customer Advocate Manager.

April 28, 2021

The Hill-Kelly staff was very professional and my vehicle was serviced in record time . The facility was very clean and organized . I found the customer lounge comfortable . Great service experience . More

by djhutton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your review! We appreciate your feedback, and look forward to seeing you next time at Hill-Kelly Dodge Chrysler Jeep!

April 24, 2021

Always professional and eager to help. Also very knowledgeable..Got my car in quickly and returned it clean and fully operational Aaron always keeps us informed and let's us know of any surprises More

by lydiafleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Apr 26, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for choosing Hill Kelly Dodge Chrysler Jeep, we appreciate your positive feedback!

April 14, 2021

The Hill-Kelly Dodge Chrysler Jeep Ram Service Department Team provided an efficient, professional and also personal experience. Went to them with a vehicle that was purchased from another dealership and wa More

by Kris.genereaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for the five-star review, Kris! It's such a pleasure hearing we've earned your business! We appreciate you choosing our team at Hill Kelly Dodge Chrysler Jeep! We look forward to working with you again! Sincerely, Annie Jackson, Customer Advocate Manager.

April 12, 2021

Thank you very much for your time and effort. Kudos to Aaron, Delaine and Lee. Outstanding in every sense of the word. Keep up the good work. More

by mopar70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brannon, Aaron Tuberville
Apr 12, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

You are very welcome! Thank you for the awesome feedback on our team, we hope to see you again at Hill Kelly Dodge Chrysler Jeep!

April 09, 2021

Wife brought our minivan here for the first time since we just moved to Florida from New York. Service was exceptional and they even figured out our interesting service warranty contract from New York! Very More

by msalter13601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Del Regato, Aaron Tuberville, Brian Chicco, Drew Serrano, DJ Hutton
Apr 09, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We are so happy to hear that you loved your visit to Hill Kelly Dodge Chrysler Jeep! Thanks for this kind review.

March 26, 2021

Brian was awesome! Great service and no hassle. He even went through the trash to find my old parts for me! Thank you for all that you do! More

by Jessicakennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Mar 29, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We really appreciate you taking the time to leave Brian and the Hill Kelly Dodge Chrysler Jeep team this awesome review, thank you! Sincerely, Annie Jackson, Customer Advocate Manager.

March 26, 2021

Brian Chicco is the only reason I still own a Dodge. Phenomenal customer service always helpful always available always friendly. He works hard to take care of his customers More

by danriv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Mar 29, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Brian will be so happy to hear you've been satisfied with your experiences here at Hill Kelly Dodge Chrysler Jeep! We'll pass along your five-star review to them! Thank you for coming to see us! Sincerely, Annie Jackson, Customer Advocate Manager

March 13, 2021

I bring my Grand Cherokee to Brian Chicco because he's been the service advisor to four Grand Cherokees we've owned. He's knowledgeable, friendly, and I trust him with my vehicles. More

by jbotop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chicco
Mar 15, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your continued confidence in Brian and our team! We appreciate your great review and will let our team know they've made your service experiences with your four Grand Cherokee SUVs so positive! Sincerely, Annie Jackson, Customer Advocate Manager.

March 11, 2021

Aaron Turberville is the SOLE REASON why I continue to allow Hill-Kelly Dodge to serve my vehicle. Aaron is an outstanding Service Advisor and thoughtful. He is very professional and courteous. More

by Dr. Tyler Hardeman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville, Prince Ash
Mar 11, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this feedback! We appreciate you coming to visit us here at Hill-Kelly Dodge Chrysler Jeep and look forward to seeing you again next time! Sincerely, Annie Jackson, Customer Advocate Manager.

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