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Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

Pensacola, FL

4.0
392 Reviews

392 Reviews of Hill-Kelly Dodge Chrysler Jeep Ram - Service Center

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June 10, 2021

Truly outstanding service from beginning to end. Very efficient at what they do. I would absolutely bring my vehicle to Hilly-Kelly Dodge again with3 question. More

by Hurkie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We're so happy our service team made this enjoyable! Sincerely, Annie Jackson, Customer Advocate Manager.

June 05, 2021

Beth went above and beyond to assist me through a stressful problem with my Ram. Great communication throughout the whole process. Thank you for getting us safely back on the road. More

by SLangston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Jun 07, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Safe travels!

June 04, 2021

Excellent service. Advisor Bridget Keller talked to me and explained what was going to happen and it took less time than she said. When the vehicle was finished she went over everything they did and made More

by Durango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

We appreciate the awesome feedback about Bridget and our team! Thanks for your business, from all of us here at Hill Kelly Dodge Chrysler Jeep and we'll see you next time!

June 02, 2021

Great working with Beth (+18 Words: word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, and word)! More

by Jdsully12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Campbell
Jun 03, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for sharing your positive experience with Beth at Hill Kelly Dodge Chrysler Jeep! Sincerely, Annie Jackson, Customer Advocate Manager.

May 25, 2021

The service and courtesy of your staff is and always has been extraordinary for me and my vehicles. They're very knowledgeable, honest and caring. Their position isn't just a job... It's their life. It's ra More

by bg72148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smoote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Wow, thank you so much! Reviews like this make our day and show us why we do what we do! Thanks again from the entire Hill Kelly Dodge Chrysler Jeep team!

May 14, 2021

I take my 2017 Ram 2500 to Hill-Kelly for scheduled maintenance and mitigation of recall issues from the manufacturer - friendly service and never any issues. More

by nealejw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
May 14, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

This is the kind of review we love to see! Thank you for taking the time to let us know about your experience here at Hill Kelly Dodge Chrysler Jeep! Your continued confidence in us means so much and we appreciate your five stars! Sincerely, Annie Jackson, Customer Advocate Manager.

April 28, 2021

The Hill-Kelly staff was very professional and my vehicle was serviced in record time . The facility was very clean and organized . I found the customer lounge comfortable . Great service experience . More

by djhutton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for your review! We appreciate your feedback, and look forward to seeing you next time at Hill-Kelly Dodge Chrysler Jeep!

April 24, 2021

Always professional and eager to help. Also very knowledgeable..Got my car in quickly and returned it clean and fully operational Aaron always keeps us informed and let's us know of any surprises More

by lydiafleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tuberville
Apr 26, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thank you for choosing Hill Kelly Dodge Chrysler Jeep, we appreciate your positive feedback!

April 14, 2021

The Hill-Kelly Dodge Chrysler Jeep Ram Service Department Team provided an efficient, professional and also personal experience. Went to them with a vehicle that was purchased from another dealership and wa More

by Kris.genereaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

Thanks for the five-star review, Kris! It's such a pleasure hearing we've earned your business! We appreciate you choosing our team at Hill Kelly Dodge Chrysler Jeep! We look forward to working with you again! Sincerely, Annie Jackson, Customer Advocate Manager.

April 12, 2021

Thank you very much for your time and effort. Kudos to Aaron, Delaine and Lee. Outstanding in every sense of the word. Keep up the good work. More

by mopar70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brannon, Aaron Tuberville
Apr 12, 2021 -

Hill-Kelly Dodge Chrysler Jeep Ram responded

You are very welcome! Thank you for the awesome feedback on our team, we hope to see you again at Hill Kelly Dodge Chrysler Jeep!

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