Hill Country Honda - Service Center

Hill Country Honda responded

We're sorry to hear about your negative experience with our staff. We apologize if there was a lack of knowledge and if you encountered any rudeness. We strive to provide excellent customer service and treat all customers with respect, regardless of the make or model of their vehicle. We appreciate your feedback and the opportunity to improve our services. Thank you for bringing this to our attention.

Hill Country Honda responded

Thank you for bringing this issue to our attention. We apologize for the oversight in not cleaning the battery posts after the battery replacement. It is our responsibility to ensure that all aspects of the service are completed to the highest standards, and we regret that we fell short in this instance. Please know that we take your feedback seriously and will address this matter with our team to prevent similar occurrences in the future. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our services. If you have further questions or concerns, please don't hesitate to contact service@hillcountryhonda.com. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Hill Country Honda responded

Thank you for sharing your positive feedback! We greatly appreciate your kind words about our courteous staff. Providing trustworthy service is a core value for us, and we're delighted to know that our staff's trustworthiness is the main reason you choose to do service and buy cars from our dealership. Your loyalty means a lot to us, and we're honored to be your preferred choice. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your support, and we look forward to continuing to provide you with excellent service and trustworthy experiences!